Senior DevOps Engineer

Join the team leading the next evolution of virtual care. 

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Summary of Position

As a Senior DevOps Engineer at Teladoc Health, you will play a key role in designing, developing, and maintaining programmable infrastructure across cloud and on-prem environments. You'll contribute to automation, system reliability, and support for mission-critical applications. Strong collaboration, problem-solving skills, and innovation are essential as you partner with product and engineering teams throughout the development lifecycle.

Essential Duties and Responsibilities

• Design and maintain SaaS infrastructure using Infrastructure as Code (IaC) and automation tools

• Support, document, and test infrastructure-related code and configurations

• Participate in the full software development lifecycle (requirements, design, implementation)

• Troubleshoot and resolve complex system issues, preventing future occurrences

• Partner with Product and Engineering teams to define, test, and deploy new features

• Evaluate and implement emerging technologies to enhance platform performance

• Serve as the primary point of contact within Technical Operations for assigned systems

• Ensure operational standards are met (reliability, observability, scalability, etc.)

• Monitor and maintain production environments, including patching and upgrades

• Participate in a 24/7 on-call rotation to ensure system uptime

• Follow and maintain operational runbooks and standard operating procedures (SOPs)

Required Qualifications 

• 4+ years of directly related work experience, ideally supporting production environments for highly available SaaS applications

• Proven experience with CI/CD pipelines using Jenkins, including pipeline-as-code

• Strong hands-on experience with Terraform for infrastructure provisioning

• Proficient in scripting and programming languages such as Java, Groovy, Bash, and/or Python

• Solid experience working with Docker and container orchestration using Kubernetes (EKS or AKS)

• Experience deploying and maintaining systems on Microsoft Azure (preferred cloud environment)

• Familiarity with the Software Development Lifecycle (SDLC)

• Experience with GitHub for version control and collaboration

• Strong English-language communication skills (written and verbal)

• Demonstrated ability to work closely with cross-functional teams including project and product teams

 Preferred Qualifications

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related field (or equivalent experience)

• Experience with AWS services (e.g., EC2, RDS, S3, CloudFormation, CloudWatch)

• Experience with configuration management tools such as Helm, Chef, Puppet, CloudFormation, OpsWorks, CodeDeploy, CodePipeline, Ansible, and/or Salt

• Familiarity with monitoring and metrics tools like New Relic, Nagios, Graphite, Sensu, Zenoss, or similar

• Experience with relational database systems, especially PostgreSQL and MySQL

• Knowledge of software design patterns, linting, and code quality practices

• Mindset focused on automation and continuous improvement (“a desire to automate yourself out of a job”)

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. 

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.  

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.   

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.