Conviva helps the world’s top brands to identify and act on growth opportunities across mobile and web apps, video streaming services, and Agentic AI experiences. Our platform delivers real-time performance analytics to transform every customer interaction into actionable insight, connecting experience, engagement, and technical performance to business outcomes. By analyzing client-side session data from all users as it happens, Conviva reveals not just what happened, but how long it lasted and why it mattered—surfacing behavioral and experience patterns that give teams the context to retain more customers, resolve issues faster, and grow revenue.
Conviva is seeking a Senior DevOps Engineer to join our India Office.
What Success Will Look Like:
- Work with development teams to build and maintain cloud environments to specifications developed closely with multiple teams. Support and automate the deployment of applications into those environments
- Diagnose and resolve occurring, latent and systemic reliability issues across entire stack: hardware, software, application and network. Work closely with development teams to troubleshoot and resolve application and service issues
- Continuously improve Conviva SaaS services and infrastructure for availability, performance and security
- Implement security best practices – primarily patching of operating systems and applications
- Automate everything. Build proactive monitoring and alerting tools. Provide standards, documentation, and coaching to developers.
- Participate in 12x7 on-call rotations.
- Work with third party service/support providers for installations, support related calls, problem resolutions etc.
Who You Are & What You've Done:
- 5+ years of experience in DevOps including automated system configuration, application deployment, and infrastructure-as-code.
- Advanced Linux system administration abilities.
- Real-world experience managing large-scale AWS or GCP environments.
- Solid understanding of CI/CD pipelines using GitHub, CircleCI/Jenkins, JFrog Artifactory/Nexus and ArgoCD.
- Experience in any one of the scripting languages: Shell, Python, etc.
- Experience in containerization using Docker and orchestration using Kubernetes/EKS/GKE is a must.
- Solid understanding of SSL and DNS.
- Experience on any configuration management tools like Ansible, Puppet or Chef.
- Experience on deploying and running any open-source monitoring/graphing solution like Prometheus, Grafana, etc.
- Basic understanding of networking concepts.
- Always adhere to security best practices.
- Knowledge on Bigdata (Hadoop/Druid) systems administration will be a plus.
Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!
Top Skills
What We Do
The Conviva Operational Data Platform is the first and only real-time stateful monitoring and analytics platform on the market empowering companies to perform real-time optimization of anything that impacts user experience across applications, networks, platforms, devices, access points, and more – connecting backend infrastructure performance to front-end revenue generation and everything in between.
Unlike current observability solutions that limit their focus primarily to infrastructure performance metrics, user-centric operational analytics gives you the capability to get a true real-time lens into everything impacting your users’ experience, enabling you to monitor, manage, and optimize their interactions like never before.
More than 250 industry leaders – including CBS, CNN, DAZN, HBO Max, Hulu, Red Bull, RTL, Sky, Sling TV, TED, Turner, and Univision – rely on Conviva to drive time-critical decisions at every level of their organization, reducing customer churn, increasing viewer engagement, driving new monetization models, and growing ROI.
In 2006, Conviva’s founders sparked a revolution that defined measurement, analytics, and user experience in streaming entertainment. Today, the company continues to push the industry forward and provide the insights and context companies need to thrive in the digital world.
