Senior DevOps Engineer

SailPoint is the Worldwide Leader for Enterprise-Class IAM (Identity and Access Management). We minimize risk and maximize business growth by managing access to data and resources across our client’s enterprise. We do it effectively and securely for every person who interacts with our client’s organization—any user, on any device, anywhere in the world. 

We were first to recognize that companies could benefit from an approach to identity that addresses both IT and business priorities. We developed a unique, risk-based model and leveraged that approach for everything from compliance to user provisioning. Then we followed that with the industry's first solution for truly extending enterprise identity management to applications in the cloud. 

Today, we offer comprehensive products that can handle enterprise IAM on-premises or as a cloud-based service. This gives you the freedom to choose the best solution for your current needs, while at the same time establishing a clear path for future growth. 

SailPoint has been ranked 17th in the list of top 100 Best Place to Work in 2025 by Glassdoor, out of 2.8 million participating companies. Not just that, we are also the #1 Technology Company in fewer than 5,000 employee category.

The ideal candidate on the DevOps team will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world. 

Responsibilities:

• Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs 

• Implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders.

• Collaborate with other teams on improving our observability systems

• Monitoring and incident response for distributed applications 

• Collaborate with developers to bring new features and services into production 

• Utilize a combination of open-source and custom software to solve product challenges 

• Serve as a mentor to junior engineers

• Write and maintain architectural, stakeholder, and policy documentation 

• Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc. 

Background & Experience:

• Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider

• Experience with cloud infrastructure environments, preferably AWS

• Extensive experience with logging, metrics and distributed tracing systems (e.g. Prometheus/Grafana/ElasticSearch/Honeycomb/Vector)

• Experience with containerization technology including: Docker, Kubernetes, and AWS ECS

• Release automation (Jenkins, Argo, etc.), system administration, system configuration, and system debugging experience

• Experience with infrastructure-as-code tools (Terraform)

• Strong understanding of system and networking concepts and troubleshooting techniques

• Strong interpersonal and communication skills

• Ability to operate in an agile, entrepreneurial start-up environment.

Education:

• Bachelor's degree in Computer Science or other technical discipline, or equivalent experience

• 5+ years of DevOps experience

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.