At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. We take pride in helping tens of thousands of customers around the globe succeed with Apple.
Jamf offers remote, in-office, and hybrid roles. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.
This role is hybrid only within Poland. We are only able to accept applications for those based in Poland and have sponsorship to live and work in Poland.
What you’ll do at Jamf:
At Jamf, we strive to empower teams to take ownership of their tools, processes, and workflows, ensuring everyone can deliver their best work. We are looking for a dedicated Senior DevOps Engineer to support and guide teams while driving system reliability and observability improvements.
As part of our Katowice teams, you could work in a hybrid mode, collaborating both remotely and in the office, as you want. Your work will focus on creating a collaborative environment where teams are empowered, while you act as a connector between internal teams and external tools or platforms.
What you can expect to do in this role:
Team Enablement and Support
- Act as a mentor and guide, empowering the team to adopt and effectively use existing tools and processes. Focus on building their autonomy in areas such as CI/CD, observability, and Kubernetes workflows, reducing reliance on your role over time.
Facilitating SLOs and SLIs
- Collaborate with the team to define and implement Service Level Objectives (SLOs) and Service Level Indicators (SLIs), ensuring alignment with system and business requirements.
- Provide guidance and expertise to help the team measure, track, and improve system reliability, while making the process an integral part of the team's operations.
System and Architecture Understanding
- Support the team in understanding system architecture and communication patterns, enabling better decision-making in design and implementation.
- Act as a link between the internal teams and external platforms, such as Tyk, Keycloak, and Pulsar, ensuring seamless integration and effective issue resolution.
Observability and Monitoring
- Assist the team in leveraging the observability stack (e.g., Grafana, CloudZero) to gather actionable insights and improve system performance.
- Collaborate to enhance monitoring workflows and establish comprehensive metrics coverage that the team can independently maintain.
Cross-Functional Collaboration
- Foster a collaborative culture by working closely with development and operations teams to align tools and processes with business goals.
- Provide recommendations and insights for teams using AWS, Kubernetes, and related infrastructure, ensuring a shared understanding of best practices.
What we are looking for:
Core Experience
- Minimum 4 years of hands-on experience with Continuous Integration and Deployment (CI/CD) tools and techniques, such as Jenkins, ArgoCD, Argo Workflows, or GitHub Actions. (Required)
- Minimum 4 years of experience with Containerization concepts and Kubernetes. (Required)
- Minimum 4 years of experience in building and maintaining cloud-native services on platforms like Amazon Web Services (AWS) or Azure.
- Ability to work on on-call duty.
Infrastructure Management
- Minimum 2 years of experience with Infrastructure as Code tools, such as Terraform or CloudFormation.
- Minimum 2 years of experience with Source Control Management tools, such as Git or Subversion. (Required)
Programming & Automation
- Minimum 2 years of experience in a current programming language, such as Python or Golang. (Required)
Monitoring, Logging, and SRE Practices (Required)
- Experience working with monitoring and logging tools.
- Improving monitoring and alerting workflows.
- Proven experience in defining and implementing Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to enhance system reliability and performance.
- Demonstrated ability to collaborate with cross-functional teams to optimize monitoring, logging, and alerting processes for improved system insights and response times.
Additional Skills & Experience (Preferred)
- Familiarity with issue tracking software, such as JIRA.
- Understanding of software development life cycle (SDLC) and experience developing enterprise-grade software.
- Knowledge of enterprise security and hardening best practices.
- Hands-on experience with databases, such as MySQL or DynamoDB.
- Experience deploying and managing tools such as Tyk, Keycloak, or Pulsar.
#li-hybrid
Why Jamf?
- We are progressive but laid back. You are free to be a yourself and work how you work best. Here, you manage your own day and your own work style.
- Named a 2023 Best Workplaces for Women™ by Great Place to Work and Fortune Magazine.
- Named a 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine.
- You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.
- We offer flexible work-life in a choice-based office model and new hires receive a home office bonus to better their work space.
- Benefits are a critical part of the “whole employee experience”. Our benefits package includes 30 days of paid time off, 3 paid days to volunteer, Multisport Card, and more.
- Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering
What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing.
What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.
We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.
Get social with us and follow the conversation at #OneJamf
Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at [email protected]
Top Skills
What We Do
Jamf, the standard in managing and securing Apple at work, extends the legendary Apple experience people love to businesses, schools and government organizations through its software and the 100,000 members of Jamf Nation, the largest community of Apple IT admins in the world. Today, 75,300 global customers entrust Jamf with more than 32.3 million devices as of 12/31/23.
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