Senior DevOps Engineer

Posted Yesterday
Hiring Remotely in USA
Remote
164K-246K Annually
Senior level
Consumer Web • Fintech • Real Estate • Software • Financial Services
Better's mission is to make homeownership simple, faster, and more accessible for everyone.
The Role
Build and operate Better’s shared engineering platform across AWS, ECS, EKS, Terraform, CI/CD, observability, identity, and package supply-chain systems. Develop shared AI infrastructure, model governance, LLM observability, and AI-powered reliability tools. Improve cloud cost efficiency, maintain secure multi-tenant production workloads, administer access controls, and participate in on-call incident response.
Summary Generated by Built In
Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

A Better Opportunity

Better's engineering platform supports a large, multi-service monorepo and the teams that build and run it. We're looking for a senior DevOps engineer to make that platform reliable, secure, scalable, and easier to work with.

You'll manage infrastructure across the monorepo and its supporting services, from AWS and Kubernetes to CI/CD and developer tooling. We're building that foundation around AI, both the tools engineers rely on every day and the infrastructure our AI features run on. You'll partner with engineers across the organization to scale a growing SaaS business, support multi-tenant workloads, and make tradeoffs between reliability, performance, and cost.

Responsibilities

  • Make AI a standard part of daily engineering, including coding, operations, incident triage, and documentation.

  • Build and manage the company's shared AI infrastructure, including model access and governance, LLM observability and evals, and AI features that improve platform reliability, security, and triage.

  • Provision Terraform-managed AWS infrastructure for a large multi-service monorepo.

  • Operate production workloads on both Amazon ECS and Amazon EKS.

  • Govern the package supply chain: artifact registries, dependency distribution, provenance, and registry migrations.

  • Build and improve CI/CD pipelines and deployment tooling.

  • Drive cloud cost efficiency through cost attribution, commitment decisions, and rightsizing.

  • Administer identity and access controls, including SSO, IAM policies, and access audits.

  • Build and maintain observability, including OpenTelemetry pipelines, dashboards, and monitors, and participate in the on-call rotation, triaging alerts and leading incident response.

Qualifications

  • 5+ years in DevOps, platform engineering, or SRE.

  • Deep knowledge of AWS and Terraform.

  • Operated both ECS and EKS in production.

  • Deployed services with Helm and continuous-delivery tooling such as Spinnaker or ArgoCD.

  • Fluent in OpenTelemetry collectors and pipelines.

  • Working knowledge of IAM, SSO, and access auditing.

  • Strong scripting skills for automation and troubleshooting.

  • Quick to ramp on unfamiliar services and to drive their technical implementation.

  • Built and run internal tools or services that integrate AI models in production, including managed model platforms.

  • Exposure to compliance and audit controls.

Company Benefits

Our total rewards package is built around a competitive base salary, with benefits designed to support you and your family:

  • Comprehensive medical, dental, and vision coverage, plus HSA and FSA options with employer matching contributions

  • Pre-tax Dependent Care FSA, plus commuter benefits with employer matching contributions

  • 401(k) retirement savings plan

  • Flexible PTO program and company-paid holidays

  • Paid parental leave

  • Remote and hybrid work arrangement options [role dependent]

  • Discounted pet insurance and additional perks

  • PerkSpot employee discount program

  • SoFi financial wellbeing platform with 1:1 advice

  • Employee assistance program supporting mental and emotional wellbeing

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!)

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

  • Banking Tech Award USA (2026): Best LendTech Solution

  • Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year

  • NerdWallet Best of Award (2026): Best for Home Equity Loans

  • Fintech Breakthrough Award 2025: Best Lending Innovation

  • Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval

  • Yahoo! Finance (2025): Best Online Mortgage Lender

  • Money Magazine (2025): Best for fast closing

  • Forbes (2023): Best Online Mortgage Lender

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Skills Required

  • 5+ years of experience in DevOps, platform engineering, or SRE
  • Deep knowledge of AWS and Terraform
  • Production experience operating both Amazon ECS and Amazon EKS
  • Experience deploying services with Helm and continuous-delivery tooling such as Spinnaker or ArgoCD
  • Fluency with OpenTelemetry collectors and pipelines
  • Working knowledge of IAM, SSO, and access auditing
  • Strong scripting skills for automation and troubleshooting
  • Ability to quickly learn unfamiliar services and drive technical implementation
  • Experience building and operating internal production tools or services integrating AI models, including managed model platforms
  • Exposure to compliance and audit controls
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The Company
HQ: New York, NY
2,000 Employees
Year Founded: 2014

What We Do

Founded in 2016, Better is a digital-first homeownership company whose services include mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We see the value in each person's perspective and recognize their talents, regardless of what the market says. We believe it's important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.

Why Work With Us

The Better mission is rooted in values that drive us. We do what’s in the best interest of the consumer We have growth mindsets, not fixed ones We believe that success lies in execution, not credentials We act like owners, not just employees We work to find answers on our own, not wait for them to be given to us We optimize for mission, not ego

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