Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.
In late 2025, we acquired Ezypay – a multi-award-winning recurring payments facilitator operating across 10 countries in Asia Pacific. Ezypay now sits within our Xplor Pay division, expanding our global payment processing capabilities and opening up new growth opportunities for SaaS platforms across the region.
Job DescriptionAs a Senior DevOps Engineer, you will:
- Keeping the Lights On:
-Implement and maintain monitoring and observability solutions to proactively identify and address issues.
-Respond to incidents and troubleshoot production issues promptly.
- Infrastructure Management:
-Manage cloud infrastructure using tools like Terraform, Packer.
-Design, build, and maintain scalable and resilient infrastructure.
- Coaching and Mentoring:
-Mentor junior team members and other developers on DevOps best practices.
-Share knowledge and promote a culture of continuous learning.
- Security:
-Implement security best practices across the entire stack.
-Collaborate with security team to address security concerns.
- Developer Experience:
-Enhance CI/CD pipelines and deployment processes.
-Provide tools and documentation to streamline development and deployment
Our Technical Environment:
• Our next generation payments platform has been developed using Java – specifically leveraging the Spring Boot framework
• Our infrastructure is hosted on AWS; using a mixture of containerization (Fargate) and vanilla EC2
• Our systems are secure and highly available – we have implemented passive and active monitoring and incident escalation using a combination of Datadog, CloudWatch Logs and Metrics, Postman, and Pagerduty
• We utilise GraphQL (leveraging Apollo and Hasura) to open up our rich data model to internal and external stakeholders
• We develop frontend systems using the Vue, Angular, and Ionic frameworks
• We aggregate and analyze logs from all of our systems via the ELK stack
• Our operating system of choice is CentOS and our DevSecOps team is fanatical about security, monitoring, and patch management
• Our infrastructure is immutable and managed using IaC principles via Terraform
• We leverage build automation (specifically CircleCI), and we’re working toward continuous deployment across all environments
• We take advantage of AWS services to meet our various technology requirements:
• PostgreSQL databases run on Aurora Serverless or Aurora clusters managed via RDS
• Redis clusters are managed via ElastiCache
• KMS provides managed security services
• AWS Lambda and API Gateway support our serverless infrastructure; DynamoDB is also an important part of our stack
• We utilise highly durable messaging technologies such as SQS, Kinesis, Amazon MQ and AWS EventBridge
Qualifications- Malaysian citizen (Required).Bachelor’s Degree in Computer Science, Software Engineering or relevant Information technology industry experience.
- Minimum 4 years experience in a similar environment
- Solid working knowledge in managing cloud infrastructure (preferably AWS)
- Understanding of security best practices in the context of web applications
- Understanding of internetworking concepts and protocols
- Linux Administration experience
Values and Life at Xplor
Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:
- Find a better way
- Do the right thing
- Say it straight
- Win together
- Own the outcome
If these values sound like you, and describe people you want to work with, you will thrive at Xplor.
As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.
Some of our perks and benefits are:
- Flexible working arrangements
- Access to free mental health support
- Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
Ready to apply?
To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.
We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected].
More about us
More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most.
Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake.
Good to know
To be considered for employment, you must be legally authorised to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.
We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email.
To learn more about us and our products, please visit xplor.com/careers/.
We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/.
EEO and Artificial Intelligence
We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.
Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.
We make it a priority to respond to every applicant.
Skills Required
- Malaysian citizen
- Bachelor's degree in Computer Science, Software Engineering, or relevant IT experience
- Minimum 4 years experience in a similar environment
- Solid working knowledge in managing cloud infrastructure (preferably AWS)
- Understanding of security best practices for web applications
- Understanding of internetworking concepts and protocols
- Linux administration experience (CentOS)
Xplor Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Xplor Technologies and has not been reviewed or approved by Xplor Technologies.
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Leave & Time Off Breadth — Leave options appear broad, with generous PTO and paid sick days frequently highlighted as a notable part of the overall package. Paid volunteer time and bereavement leave add additional time-off breadth beyond standard vacation policies.
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Retirement Support — Retirement support is positioned as a meaningful component of total rewards, including a 401(k) match that is described with a clear match formula. Eligibility for performance bonuses and mentions of equity/pension options further contribute to perceived long-term value for some roles.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life, and disability insurance, alongside U.S.-specific supports like an FSA. Mental health support through an employee assistance program and wellness programs strengthen the overall health-and-wellbeing offering.
Xplor Technologies Insights
What We Do
WHAT WE DO At Xplor, we build easy-to-use technology for the businesses that make up everyday life – whether booking a gym session, dropping the kids at daycare, registering for a community center class, fixing your furnace, or playing 18 holes on Saturday. That’s what people expect in the experience age – and why more than 130,000 businesses across 72+ countries use our integrated software and embedded payment solutions to attract, connect, engage, and retain their customers. Our platform processes $47 billion in payments annually because we've made it simple for businesses to get paid, manage their operations, and focus on what they do best: serving their customers. WHY JOIN XPLOR? • Work that has real-world impact: What we build helps businesses serve customers more effectively, and adapt as their businesses grow. When our customers succeed, everyday life works better for millions of people around the world. • Technology with purpose: We build technology for real operators solving real-world problems. That means designing products that fit how businesses actually work, helping customers make better decisions, and creating tools that improve both operations and the experiences they deliver. • A portfolio with breadth and depth: Our teams support a diverse set of industries, including fitness and leisure, golf and club, recreation, field services, garment care, education, and payments. That means the opportunity to solve meaningful challenges across multiple markets, while contributing to one shared company vision. OUR VALUES Our values shape how we lead, how we make decisions, and how we work every day. • Find a better way: We challenge outdated processes, improve the way we work, and look for smarter solutions. We bring ideas, not just problems, and stay open to better ways forward. • Do the right thing: We act with integrity, make ethical decisions, and hold ourselves to a high standard. We own mistakes quickly, learn from them, and apply our principles consistently. • Say it straight: We communicate clearly, and with respect. We share context, not just outcomes, give timely feedback, and speak up early when something needs attention. • Win together: We work across teams and functions with trust and shared purpose. We seek input early, assume positive intent, and celebrate success together. • Own the outcome: We take responsibility for results. We follow through, solve problems, and step in when something needs to be fixed.
Why Work With Us
At Xplor, you get room to grow, work that has real impact, and a team where you can bring your whole self. In return, we ask you to put people first, innovate fearlessly, and aim high. Be part of a global community built to help you – and the businesses we serve – thrive.
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