Senior DevOps Engineer

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Fidelity’s Charitable Technology group is adding a Senior DevOps Engineer to our team. The DevOps Engineer implements and manages the tools, processes and cloud environments to automate our build, testing, deployment, and production infrastructure. You’ll build and manage the infrastructure to ensure the availability and performance of the servers used by Fidelity Charitable’s internal and external customers. As a Senior DevOps Engineer, you’ll oversee configuration, build, deployment and release management strategies. You’ll also regularly engage the Development, Quality Assurance, Customer Support, and Operations teams and help implement the tools and environment that ensures the delivery team’s success.

• Design, promote, and support Continuous Delivery

• Develop and maintain Continuous Integration processes, tools and execution

• Identify processes that can be improved and automated

• Design, promote, and support microservices

• Increase deployment reliability and frequency while reducing frictions

• Implement deployment processes that entails packaging releases, pushing releases and executing installs

• Support customer infrastructure for cloud deployments

• Conduct DevOps tool research, evaluation, proof of concept, installation, configuration and training

The Expertise and Skills You Bring

• 5+ years of increasing responsibility in information technology services and support

• 3+ years of experience within a financial services organization

• 5+ years of demonstrated experience managing high-severity application or process from outages to a successful resolution

• Outstanding problem solving and debugging skills; ability to break down a complex problem to identify root cause quickly

• Demonstrated ability with scripting languages like PowerShell, Bash, Perl, Python

• Significant administrative experience with cloud server environments like Amazon Web Services, ideally with the related certification

• Administrative experience with cloud server environments like AWS, Google Cloud, Azure, and OpenStack

• Expertise with Kubernetes container environments

• Experience with Jenkins, Java/Groovy, code quality analysis, etc.

• Experienced in Agile software development practices and tools, like Atlassian Jira

• Experience with provisioning configuration management, and containerization solutions like Ansible, Terraform, Docker, or similar technologies

• Demonstrated experience with common data stores, both relational and NoSQL, primarily Oracle and MongoDB

• Experience with monitoring and troubleshooting a highly available platform

• Bachelor's degree and 5 years demonstrated work experience or an equivalent combination of related training and experience

The Team

Fidelity Charitable is established in 1991 with a mission to further the American tradition of philanthropy by making charitable giving simple and effective. Since its founding, it has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. Fidelity Charitable Services (FCS) aims to be the premier provider of charitable solutions, offering innovative and satisfying ways for customers to give, and operates the nation’s largest donor-advised fund, which has introduced tens of thousands of donors to more impactful ways of achieving their philanthropic goals.

Fidelity Charitable Technology group develops the next-generation technology that directly impacts how customers accomplish their philanthropic goals. As a Software Engineer within the technology business unit, you will help take Fidelity Charitable applications to the next level of evolution through hands-on software development, technical mentoring, and cross-team collaboration with a diverse, co-located engineering team, while also visualizing customer issues as drivers for internal change.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.