IT Business Analyst | Financial Markets | IPA Business Support @ING Hubs Romania

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. 

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca. 

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products. 

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.  

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?   

The Mission 

Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products. 

Within FM, in Competitive Pricing area, we have ING Pricing Architecture (IPA) platform, which consists of multiple components that enable real-time and batch calculations of financial risk metrics and simulations (e.g. XVA, PFE, Value at Risk, Expected Shortfall, Bilateral Margining, pre-deal derivatives Pricing) which are driven by new banking regulations as well as advanced Risk analysis on the derivative product portfolio of Financial Markets (interest rates, credits, foreign exchange). This platform is in the heart of the IT landscape for our global dealing rooms and risk managers in Asia, Europe and Americas, with aprox. 30 scrum teams spread across 4 locations (Amsterdam, Brussels, Bucharest and Singapore), cooperating to evolve it towards target ING Financial Markets IT vision. 

The Competitive Pricing Area, part of the FM> Tribe, seeks an enthusiastic Functional Operation Engineer, with a solid operations and techno-functional background in the Financial Markets domain. 

Your day to day

Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. You will work closely with your business users and other squads to provide end to end support to various customer journeys. Your responsabilities will include:

• Performing incident and problem management activities, including root cause analysis to determine the actual failure cause and implement structural fixes. You communicate directly with users (Traders, Credit/Market Risk Managers) on this from Amsterdam, London, Brussels, New York and Singapore 

• Providing level-2 support in deploying and running an application/stack in production. Willingness to work occasionally on weekends to support planned system changes and migration activities, ensuring minimal impact on business operations 

• Finding opportunities to automate the testing of existing features, performance and security as well as the automation of deployments, monitoring, and more. This is a key responsibility of the Operations Engineers 

• Performing data improvement by (re)configuring new and existing products, reports and processes in general. 

• Understanding the entire stack’s technology on which the application runs and how it fits in the overall chain.  

• Build, enhance and maintain tooling and scripts to automate repetitive or error prone tasks, using the correct Event Alerts 

• Performing Functional testing and Change Management activities in order to ensure the safe deliveries from Test, to Acceptance and to Production environment 

• Offering functional incident management on a front office pricing application, used within the Financial Markets domain worldwide. 

• Supporting end users in using the application; enriching the back-end databases with new products, reports and scheduled tasks. 

What you'll bring to the team 

Education: Completed education at Bachelor/Master level 

Experience: 3+ years background in Financial Markets and/or Treasury 

Skills/knowledge of the following concepts/ technologies: 

• Experience in Financial Markets and/or Treasury (interest rate and FX derivates valuation, market risk modelling - for ex. Greeks and VaR); 

• Familiarity with Market Data, Derived Market Data, and Credit products;

• Experience in Risk Management is a plus;

• Familiar with the Financial Markets regulation is a plus; 

• Experience working in Agile/Scrum ;

• Experience with stakeholder management; managing FM stakeholders is a plus; 

• Proven ability to define a set of requirements that pinpoint business challenges and identify technical and business changes required to address them is a plus;

• Ability to communicate clearly and concisely across different software development and the business teams; 

• Experience with product and service management and processes.

Tech stack:

• Proficient in creating and validating SQL queries (Oracle SQL) to support business analysis, data validation, and report generation;

• Knowledge of CI/CD, Azure DevOps;

• Familiarity with tools like ServiceNow, Confluence. 

Foreign languages: English (excellent level) 

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).