Trading Application Support Engineer (Horizon)

Reposted 3 Days Ago
Be an Early Applicant
Katowice, Śląskie
In-Office
Junior
Fintech • Payments • Financial Services
The Role
The Trading Application Support Engineer manages incidents, automates tasks, monitors performance, and supports the development of trading applications in an Agile environment.
Summary Generated by Built In

ING Hubs Poland is hiring!

We are looking for you if you have:

  • 3–5 years of experience in software support or DevOps, preferably in supporting highly scalable, secure, and high-performance applications
  • Strong knowledge of Linux/UNIX and Windows Server administration
  • Basic programming skills in languages such as Java, Scala, Python, or others
  • Experience with CI/CD pipelines and release management
  • Basic scripting and automation skills
  • Experience with monitoring tools, such as Zabbix
  • English level: B2/C1

 

You'll get extra points for:

  • Familiarity with financial markets or trading systems support
  • Experience in supporting end users in resolving configuration issues in production environments
  • Strong analytical and problem-solving skills, with a proactive approach to incident prevention and resolution
  • Excellent communication skills and a team-oriented mindset

 

Your responsibilities:

 

  • Manage incidents, requests, and change tickets
  • Provide daily operational support for trading application and environments
  • Drive automation of repetitive tasks and manual processes
  • Continuously improve support workflows and system reliability
  • Develop and maintain monitoring solutions to ensure system health and performance
  • Participate in Scrum ceremonies
  • Implement, improve, and manage the release pipeline, including automated functional and non-functional testing
  • Work closely with end users to troubleshoot and resolve production issues

Information about the squad:

For our team in Poland, we are looking for a Trading Application Support Engineer,  technically passionate, solution-focused.

Our team is a part of the Financial Markets & Group Treasury – Investing IT area of ING. We are responsible for development and maintenance of the system used in the Financial Markets and Global Treasury. Team is dedicated for externally hosted application.

By being part of our team you will actively participate in the support of mentioned systems. Aside of maintenance of the platform you will participate in automation in the context of CI/CD, testing and monitoring for more effective workplace. All tasks will be realized in the Agile framework. Please send your CV in English.

The role naming convention in the global ING job architecture will be “Engineer III”.

Top Skills

Ci/Cd
Java
Linux
Python
Unix
Windows
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The Company
Amsterdam, North Holland
65,710 Employees

What We Do

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

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