At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That’s why at Appfire, you choose.
Whether from home, in one of our offices, or while exploring the world, you decide where you’re most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we’ve got you covered.
Plan your workday around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being.
Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey.
No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire.
Job Purpose and Overview
Senior DevOps Engineers are in charge of implementing and analyzing complex systems for development, which includes planning, development, testing, documenting, and deployment processes for both development and production environments.
Strong organizational skills and the ability to multitask on separate projects are important, and their main responsibilities often focus on systems design, automation, and maintenance. They also develop efficient budgets, troubleshoot problems, manage risks, and schedule deadlines for technical deliveries.
What You Will Do
- Lead a team of Atlassian administrators and engineers in configuring, customizing, and administering JIRA, Confluence, Bitbucket, and Bamboo.
- Collaborate with stakeholders to understand business requirements and translate them into effective solutions using the Atlassian toolset.
- Manage and optimize user permissions, groups, and access controls across Atlassian applications to ensure security and compliance.
- Design and implement complex workflows, issue types, fields, and screens in JIRA to support various teams and projects.
- Oversee the installation, upgrade, and maintenance of Atlassian products and plugins, ensuring optimal performance and reliability.
- Evaluate, select, and integrate third-party Atlassian apps to enhance functionality and meet business needs.
- Develop and maintain Groovy scripts using ScriptRunner for automation, customization, and workflow enhancements.
- Provide technical guidance, mentorship, and training to team members on Atlassian toolset usage, best practices, and troubleshooting.
- Monitor system health, performance, and security, and implement proactive measures to mitigate risks and ensure compliance.
- Stay current with Atlassian product updates, industry trends, and best practices, and make recommendations for continuous improvement.
- Candidate should also have expertise in cloud platforms such as AWS, Azure, and GCP, including compute, storage, databases, serverless technologies, and networking services.
- Experience with CI/CD pipelines and tools like Jenkins, GitHub CI/CD, or CircleCI would be desired.
What We Would Like to See
- Minimum of 8+ years of experience as an Atlassian Administrator, with proven leadership and team management skills.
- Extensive expertise in configuring, customizing, and administering JIRA, Confluence, Bitbucket, and Bamboo in large-scale environments.
- Strong expertise in cloud platforms like AWS, Azure, or GCP, including infrastructure as code (IaC) and cloud-native services.
- Hands-on experience with CI/CD pipelines using tools like Jenkins, GitHub CI/CD, or CircleCI.
- Proficiency in containerization technologies such as Docker and container orchestration platforms like Kubernetes
- Strong knowledge of Atlassian toolset architecture, administration, and configuration best practices.
- Demonstrated experience in managing and integrating third-party Atlassian apps, plugins, and add-ons.
- Proficiency in Groovy scripting and hands-on experience with ScriptRunner for JIRA and Confluence.
- Solid understanding of software development lifecycle (SDLC) and agile methodologies.
- Excellent analytical and problem-solving skills, with meticulous attention to detail.
- Strong communication and collaboration skills, with the ability to interact effectively with stakeholders at all levels.
- Atlassian certifications (e.g., JIRA Administrator, Confluence Administrator, Atlassian Certified Professional) are a plus.
- B.E/B.Tech in EE, EECS, CS, MIS or comparable discipline.
- Excellent interpersonal skills.
- Excellent written and oral communication and presentation skills in English.
- Strong ability to work independently and under pressure, on 5 or more concurrent tasks.
- Strong ability to prioritize and manage own time efficiently, including meeting target dates and not overlooking any tasks or issues that need to be addressed.
- Be accountable, take ownership, and have strong customer focus.
What We Offer
- Every Appfire employee is eligible for company equity.
- Remote Work: flexibility to work from home or from our offices + remote working allowance up to INR 12,000 per annum (paid monthly).
- Unlimited paid sick leave in the event of an employee’s own illness or injury.
- Annual Leave: 21 working days of paid annual leave.
- Public Holidays: 10 days of paid public holidays per calendar year.
- Paternity and Maternity Leave Offerings.
- Group Medical Insurance: Coverage of INR 5,00,000 per annum for a family including dependents parents with no additional cost.
- Personal Accident Insurance: Coverage up to INR 15,00,000 for the employee.
- Group Term Life Insurance:
- Employee deposit linked insurance scheme (EDLI): Employees are covered up to an amount of INR 7,00,000 as per the EDLI rules.
- Crèche benefit.
- Training and development: access to a comprehensive library of training videos.
#LI-Remote
Since its inception, Appfire has been a remote-first company. With 800+ employees (who we call fireflies) across 27 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally.
Watch Appfire's Co-founder and CEO Randall Ward talk about his people-first leadership philosophy: https://youtu.be/GXuChQzzowI
At Appfire, corporate social responsibility is driven by team members, family, friends, customers, and partners through Appfire Town. This program brings people together to generate a strong social impact in our local and global communities.
Our CEO believes being philanthropic is integral to operating our business and is not merely the result of our success. In 2015, Appfire joined the Pledge 1% network of organizations committed to philanthropy. Appfire has since grown our Pledge 1% program to include all four pledge types — product, profit, equity, and employee time. We were among the first to do this, and we’re proud that Pledge 1% is part of our evolution.
Appfire has been profitable since its inception, with best-in-class free cash flow margins relative to the broader SaaS universe. The company's mission to equip and connect every team so they can plan and deliver their best work has proven successful, producing consistent year-over-year (YoY) growth – with Appfire growing from $10M ARR in 2019 to $200M ARR in 2023.
What’s our secret sauce?
Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards.
Read about Appfire's continuous growth and mission to equip and connect every team so they can plan and deliver their best work: https://appfire.com/newsroom/Appfire-Exceeds-200M-in-ARR-Signaling-Growing-Demand
Top Skills
What We Do
Appfire is the leading global provider of software that enhances, extends, and connects the world's leading platforms to make work flow any way teams want to work, from planning to product ideation, product development, project delivery, and beyond. Appfire increases the value of platforms such as Atlassian, Microsoft, monday.com, and Salesforce, enabling teams to thrive and do their best work together. With more than one million users, Appfire's popular solutions are helping teams with Enterprise Collaboration, DevOps, Workflow & Automation, Product Portfolio Management, IT Service Management (ITSM), Document Management, Business Intelligence and Reporting, Administrative Tools, Agile Tools, Developer Tools, Time Tracking, Publishing, and Integrations. Appfire has been selling its popular software products on the Atlassian Marketplace since it first launched in 2012, and today Appfire has the most widely adopted portfolio of Atlassian apps across tens of thousands of customers worldwide.
Why Work With Us
At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That’s why at Appfire, you choose. No one knows you better than you do. So join us and customize your experience.
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