Senior Developer Support Engineer, VPC Deployment

Posted 7 Days Ago
Be an Early Applicant
Hiring Remotely in United Kingdom
Remote or Hybrid
63K-103K Annually
Senior level
AdTech • Artificial Intelligence • Gaming • Machine Learning • Software • Virtual Reality • Metaverse
Unity is the leading platform to create and grow games and interactive experiences.
The Role
Lead technical onboarding and solution design for strategic enterprise customers, owning end-to-end VPC deployments, connectivity design, security hardening, and testing. Act as primary technical contact, run discovery/whiteboard sessions, manage multiple onboardings, optimize customer environments, and advocate product enhancements based on deployment feedback.
Summary Generated by Built In
The opportunity

As a Developer Support Engineer (IC7) on Unity's VPC deployment team, you'll lead technical onboarding and solution design for our most strategic enterprise customers, acting as their primary technical point of contact from initial discovery through successful deployment. You'll own complex VPC implementations end to end, balancing hands-on technical leadership with a proactive, consultative approach that surfaces risks early and sets each customer up for long-term success.

What you'll be doing
  • Lead proactive technical onboarding and solution design for strategic customers, ensuring deployment and testing success criteria are achieved.
  • Manage multiple customer projects and onboardings simultaneously, serving as the primary technical point of contact throughout.
  • Regularly review customer environments to identify opportunities to optimize performance and scalability.
  • Collaborate with internal teams to advocate for customer-driven product enhancements based on real deployment friction.
What we're looking for
  • 5–7 years in a customer-facing technical role in enterprise IT or cloud services.
  • Expertise designing connectivity solutions for complex enterprise networks, including Direct Connect/ExpressRoute, VPN redundancy, and Transit Gateways.
  • Knowledge of securing VPCs to enterprise standards (SOC 2/ISO), including PrivateLink endpoints, WAF configuration, and strict Security Group architecture.
  • Proven ability to lead "whiteboard" discovery sessions that map current- versus future-state infrastructure for mid-sized enterprises and identify risks early.
You might also have
  • Familiarity with DevOps practices and experience advising customers on integrating VPCs into existing CI/CD pipelines (Jenkins, GitHub Actions).
  • Expertise in high-performance storage solutions and protocols (NFS/SMB) relevant to 2D and 3D asset pipelines (e.g., Perforce/Plastic SCM).
  • Experience supporting customers in the games, media, or real-time 3D space.
Additional information
  • Relocation support is not available for this position
  • Work visa/immigration sponsorship is not available for this position
     
    Base Salary Range: We determine the base salary range for this role based on your primary work location:
    Zone A: £63,400 – £95,000 GBP gross
    Zone B: £68,400 – £102,600 GBP gross
    This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set.

This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set.

Benefits


At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.


Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.


While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity


Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.


Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.


This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
This posting is intended to fill an existing vacancy, and we are committed to providing applicants with updates throughout the hiring process in accordance with applicable law.


Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
Your privacy is important to us. Please take a moment to review our
Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at [email protected].

Skills Required

  • 5-7 years in a customer-facing technical role in enterprise IT or cloud services
  • Expertise designing connectivity solutions for complex enterprise networks (Direct Connect/ExpressRoute, VPN redundancy, Transit Gateways)
  • Knowledge of securing VPCs to enterprise standards (SOC 2/ISO) including PrivateLink endpoints, WAF configuration, and strict Security Group architecture
  • Proven ability to lead whiteboard discovery sessions mapping current- versus future-state infrastructure and identifying risks
  • Sufficient professional verbal and written English for global communication
  • Familiarity with DevOps and advising on CI/CD pipeline integration (Jenkins, GitHub Actions)
  • Expertise with high-performance storage protocols (NFS/SMB) and asset pipelines (Perforce/Plastic SCM)
  • Experience supporting customers in games, media, or real-time 3D industries

Unity Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unity and has not been reviewed or approved by Unity.

  • Healthcare Strength Core medical, dental, vision, life/disability, and mental‑health/EAP offerings are positioned as comprehensive across eligible locations. This breadth aligns with large‑tech standards and is highlighted in official materials.
  • Retirement Support A 401(k) plan with employer matching is part of the U.S. package. Retirement benefits are characterized as competitive and a stable element of total rewards.
  • Parental & Family Support Paid parental leave and family‑care support are emphasized, with indications of generous time off for new parents. These programs are presented as global in scope, with specifics verified by location.

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The Company
HQ: San Francisco, CA
4,500 Employees
Year Founded: 2004

What We Do

Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality.

Why Work With Us

We believe the world is a better place with more creators in it. This is at the core of our business because we believe our technology can change the world. Our products give content creators the tools to not just entertain but to create innovative RT3D experiences and deliver better processes for almost every industry.

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