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Solution Design & Strategy: Lead grooming sessions with business users to provide optimal solutions, accurate estimations, and detailed sub-tasks for every user story.
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Development: Execute end-to-end MS Dynamics CE implementations, including high-level customizations, UI/form & plugins & workflows development, Power Automate development, Security configuration, reporting/dashboards configuration and technical/business documentation.
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Module Expertise: Extensive hands-on development across Sales, Customer Service, Customer Voice, and Power Pages.
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System Integration: Manage seamless integrations using Web API, REST/ODATA, and SOAP endpoints, while utilizing Visual Studio and source control for versioning.
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Platform Maintenance: Proactively monitor, troubleshoot, and maintain the CRM platform to ensure zero-friction operations and rapid defect resolution.
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Agile Collaboration: Work within a Scrum framework, conducting stakeholder demos and collaborating with the architecture team to ensure designs meet all technical and business requirements.
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Leadership: Mentor Junior developers and ensure they know & follow the standards and best practices.
Requirements
Skills:
• Minimum of 8 years of extensive work experience using MS Dynamics CRM 365.
• Strong and solid hands-on Experience as MS Dynamics developer involving MS Dynamics cloud
offering configuration, development of Customizations and extending capabilities of the
platform (like Workflows / Plugins).
• Strong experience with MS Dynamics Cloud Offering Modules including Customer Service Hub
and its new features (e.g., Unified SLA / KB Article), Dynamics 365 Marketing (Outbound /
Realtime), Customer Voice, and Sales and Power Apps and power pages.
• String experience with Power Automate Cloud Flows
• Strong and solid hands-on Experience as a developer with C#, ASP.net, .Net core and Web APIs.
• Experience with Azure Synapse Link and Data Flows development
• Experience with banking industry is preferred.
• Experience of working in a fast-paced agile team
• Strong planning, prioritization, analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Bachelor's degree/University degree
• 8+ years of experience with prior experience in banking domain.
• Experience working in Agile methodology.
• Experience in Confluence and Jira
• Experience working with product/ technology delivery teams and support
What We Do
We are a global team who's passionate about transformative enterprise solutions & intelligent design. Our solutions and designs are out to reshape the way people interact with technology. BlackStone eIT supplies innovative solutions to automate and digitally transform human and information intensive processes. We empower breakthrough business results with smarter workflows, augmented business intelligence with AI insights, and through real-time situational awareness which all drive better business outcomes. BlackStone offers a portfolio of next generation solutions, tools, and technologies to be used as a platform to transform traditional organizations into modern smart organizations. Our solutions are designed to dramatically reduce operating costs, increase competitiveness, mitigate risk, boost internal productivity, improve the customer and employee experience, and to make the previously impossible, possible
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