We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US, we've established ourselves in the UK and recently launched in Germany – but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way – meaning you'll have the opportunity to make a real impact.
As a Senior Designer – Design Systems at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organisation. We are looking for solution-oriented customer-focused individuals, used to working in an agile environment who want to be a part of building something new from the ground up within a diverse and inclusive team. Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will impact us as a company, as well as our customers around the world. This role sits within the Product Design Team, which itself is part of the Design & Customer Experience Team primarily based in London with a growing contingence in Berlin. As a Senior Designer – Design Systems within International Consumer Banking, you will be at the heart of this venture, focused on getting smart ideas into the hands of our customers.
You have a curious mindset, thrive in collaborative squads and are passionate about new technology. You’ve worked in a squad model, designing experiences, shipping products and delivering positive outcomes for businesses and their customers.
Job responsibilities
- Drive design system excellence and uphold quality and consistency in design deliverables for our banking app and other customer touch points
- Collaborate within multi-disciplinary teams—including product design, researchers, designers, technologists, and business experts—to support the creation of customer-focused products and services
- Demonstrates an ability to support the broader business strategy, and deliver design system outcomes and outputs efficiently and on time to achieve success
- Uses insights and data to maintain and evolve our design system
- Champions and leads cross-discipline collaboration and actively engages to resolve complex design system and experience issues and deliver business outcomes
- Manage stakeholders, collaborate with disciplines to deliver design system excellence
- Helps to maintain, improve and scale our design system
- In-depth and practical experience setting up and maintaining tokens
- Practical knowledge of accessibility practices and standards (e.g. WCAG 2.2)
- Explores and embraces new or diverse methods and technologies to improve ways of working and the quality of the output
Required qualifications, capabilities and skills
- Proven experience in hands-on design and design system roles, demonstrating high levels of craft and problem-solving in product/service environments
- Strong portfolio showcasing user-centered solutions to business and customer challenges Demonstrates how to translate experiences into systems
- Solution-oriented and experienced in delivering products with impact.
- Practical understanding of current and emerging tools, practices and technologies relevant to design systems
- Experience of system design across digital touchpoints, including native iOS and Android platforms.
- Proficiency in customer centric practices: usability testing, iterative design, and early-stage UX research methods
- Expert knowledge of modern design systems, prototyping software, and design tools
Preferred qualifications, capabilities and skills
- Bachelor’s degree in Design, HCI, or related field, or equivalent professional experience
- Design system experience in Financial Services / Fintech
- Proficiency in usability testing, iterative design, and early-stage UX research methods
#ICBEngineering #ICBCareers
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.Skills Required
- Proven hands-on experience in product or service design and design systems
- Strong portfolio demonstrating user-centered solutions and translation of experiences into systems
- Experience delivering impactful digital products
- Understanding of current and emerging design system tools, practices, and technologies
- Experience designing systems across digital touchpoints, including native iOS and Android platforms
- Proficiency in usability testing, iterative design, and early-stage UX research methods
- Expert knowledge of modern design systems, prototyping software, and design tools
- Bachelor’s degree in Design, HCI, or a related field, or equivalent professional experience
- Design system experience in financial services or fintech
- Proficiency in usability testing, iterative design, and early-stage UX research methods
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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