More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.
We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.
The duration of this role is fixed, and the contract will have a length of 12 months.
As a Senior Demand Planner – Stock Keeping Unit (Replenishment), you’ll manage and improve inventory forecasts to ensure optimal stock levels and drive efficient replenishment. You’ll own medium-term forecasting, track forecast accuracy, and work cross-functionally to support supply chain performance. The role also includes scenario planning, risk management, and contributing to S&OP meetings to address supply challenges and opportunities.
Your tasks:
Medium-Term Forecast Ownership
- Track projected inventory by Country, Brand, Category
- Own and refine our 6-month rolling forecast, using input from other forecasts, planned promotions, historical trends and stock levels.
- Monitor forecast accuracy and drive improvements.
Replenishment Planning
- Trigger replenishment orders based on forecast and target stock levels.
- Define and maintain reorder points, safety stock levels, and min/max thresholds.
- Represent demand planning in S&OP meetings, providing insights on forecast accuracy, supply constraints, and campaign feasibility.
Scenario Planning & Risk Management
Run what-if scenarios for demand surges, supply delays, or promotional changes
- 3–5 years of experience in demand planning, inventory planning, or supply chain management with e-commerce experience preferred
- Understanding of inventory KPIs, replenishment models, etc.
- Ability to synthesize and communicate with both commercial and operational teams.
- Strong Excel/spreadsheet modeling with a first formal experience in coding, ideally Python (or other scripting language) skills is desirable
- Understanding of Regression techniques would be a plus
- Working language: English
With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.
Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
#LI-Hybrid
✈️ 28 vacation days and days off on 24th and 31st of December
🏋️ Corporate rates at a local gym chain (Body & Soul)
📱 Company mobile phone for work and personal use
zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
Top Skills
What We Do
We are zooplus. With over 25 years of exclusive focus on online retail in pet supplies, we are a trailblazer in the industry. Every day, we go the extra mile to meet the unique needs of pets, delivering exceptional value to our customers with an ever-expanding range of nutritional and lifestyle products, proprietary premium food and accessory brands, expert advice, convenient services, and loyalty programs.
Our commitment to innovation drives us as a team to lead the industry and set new standards for personalized, convenient shopping, consistently exceeding our customers' expectations. This dedication has made us the number one choice for over 12 million customers in 30 countries across Europe.
Headquartered in Munich, Germany, zooplus employs over 1,200 people across Europe.
