Jobs at zooplus

Own the European talent attraction ecosystem, including recruitment marketing strategy, careers-site roadmap, talent CRM, candidate journeys, channel performance, analytics, and employer-brand activation. Build dashboards, optimize conversion and engagement, manage vendors and cross-functional projects, and connect marketing activity to hiring outcomes. The role also drives responsible AI and automation adoption while partnering with Talent Acquisition, Technology, Data, Legal, and Privacy teams.

Manage inventory accuracy across warehouses, 3PL partners, and digital listings. Own SAP MM-IM processes, financial closing, audits, discrepancy resolution, returns reconciliation, and continuous process improvement. Support SAP rollouts as a business process owner and key user while collaborating with stakeholders to resolve warehouse and system issues.

Own analytical problem statements end to end, including data modeling, datamart development, advanced analysis, dashboard creation, KPI design, and stakeholder communication. Build Tableau and Power BI dashboards, improve data models and reporting performance, maintain reliable reporting extracts, support self-service analytics, and translate complex business questions into actionable insights for senior stakeholders.

Leads the Customer Experience and Communications product domain across Martech, lifecycle communications, customer data, identity and access management, profiling, personalisation, and self-service. Defines strategy and roadmaps, builds scalable platform capabilities, aligns Marketing, Technology, and Data stakeholders, drives prioritisation and outcomes, and leads Product Manager development.

Manage content marketing and landing page strategies for supplier partnerships and international projects. Coordinate content rollouts, digital marketing assets, landing pages, brand shops, co-branding guidelines, and cross-functional stakeholders. Advise suppliers on marketing and design, track KPIs, create presentations, support annual planning, and develop the collaboration portfolio. The role requires multilingual communication, e-commerce understanding, CMS expertise, project management, analytical decision-making, and openness to AI-assisted tools.

Leads centrally planned, multinational marketing campaigns from concept through execution, optimization, and performance analysis. Develops brand-aligned creative concepts, media plans, sales mechanisms, supplier marketing packages, and customer touchpoint strategies. Collaborates with channel owners, agencies, technical teams, and senior stakeholders to ensure consistent campaign delivery across markets. Uses data-driven insights to improve campaign effectiveness and adapts strategies to local conditions and changing trends.

Own customer acquisition and growth initiatives for bitiba’s European online shops. Analyze e-commerce and marketing performance data, optimize campaigns including Google Ads, improve acquisition efficiency, and develop acquisition and retention strategies with promotional, pricing, and category teams. The role requires cross-functional stakeholder management, data-driven recommendations, and a focus on customer quality and long-term commercial value.

Own loyalty analytics for product and business teams by translating business questions into analytical frameworks, measuring initiative impact, defining KPIs, building dashboards, and delivering actionable insights. The role uses experimentation, cohort analysis, reporting, and stakeholder communication to influence loyalty strategy, customer retention, engagement, and program growth. It also includes prioritizing the analytics backlog and improving measurement methodologies and data quality.

Own loyalty analytics for product and business teams by translating business questions into analytical frameworks, measuring initiative impact through experimentation and cohort analysis, defining KPIs, building dashboards, and delivering actionable insights. The role also prioritizes the analytics backlog, influences strategic decisions, improves measurement methodologies and data quality, and communicates findings to non-technical stakeholders.

Lead engineering for Acquisition & Retention to deliver scalable systems for loyalty, pricing, customer data, communications and growth. Define engineering strategy, improve execution and maturity, apply AI/automation to developer productivity, ensure reliability and observability, own budgets, enforce security/compliance, and develop engineering leadership and cross-team collaboration.

Design and implement AI-driven SDLC tools and MCP-based, context-aware developer workflows. Integrate LLMs, RAG, embeddings and vector DBs into CI/CD, test automation, codegen, PR analysis, and developer tooling. Collaborate with engineering, platform and product teams to scale AI adoption.

Lead engineering for acquisition and retention systems (loyalty, pricing, customer data), set technical strategy, improve engineering maturity, adopt AI automation, ensure reliability and observability, manage budgets, and grow high‑performing teams to deliver measurable business impact.

Manage relationships with 3PL partners across European fulfilment centres to ensure customer satisfaction, KPI performance, process stability and cost efficiency. Lead continuous improvement, supplier performance management, inventory and material flow optimisation, cross-functional projects, FC launches, and act as subject-matter expert for FC processes and benchmarking.

Lead and optimize third‑party fulfilment centre operations across multiple sites: manage supplier relationships and KPIs, drive continuous improvement, oversee inventory and material flows, support launches and capacity projects, coordinate cross‑functional teams, and act as subject‑matter expert for FC processes and standards.

Design, develop and maintain loyalty microservices using Java/Kotlin. Own full SDLC with CI/CD, containerization and monitoring. Promote code quality, testing, DDD/SOLID practices, collaborate in Scrum and pair programming, and communicate fluently in English.

Lead creative strategy and delivery for paid media, owning concept-to-execution across Meta, Google Ads and app/affiliate channels. Drive automation in Smartly.io, build modular Figma templates, manage feeds and testing, improve creative operations and processes, and collaborate cross-functionally to optimise performance-driven design.

Lead execution of category strategy for French and Belgium markets, focusing on promotions, pricing, shop setup, and performance tracking. Coordinate with central teams (CRM, Shop Operations, Product, Vendor Management) to ensure high-quality campaign implementation, monitor pricing and competitor actions, maintain promo plans and reporting, QA category presentation, and deliver analyses and actionable summaries to drive commercial performance.

Lead execution of category strategy for French and Belgium markets: implement promotions, pricing, content and shop setup; track performance and reporting; coordinate cross-functional teams to ensure high-quality, on-time commercial execution and drive tactical pricing and promo decisions.

Lead execution of category strategy for French and Belgium markets: manage promotions, pricing, content, shop setup, performance tracking, and cross-team coordination to ensure timely, high-quality commercial operations and reporting.

Lead execution of category strategy for French and Belgian markets: implement promotions, pricing, content, and shop setup. Coordinate cross-functional teams, monitor performance (sales, margin, promo ROI), perform analyses, maintain promo plans, and ensure high-quality category presentation and operational control.