Jobs at zooplus

Lead category strategy and P&L for a key DACH product category. Drive revenue, profitability, pricing, promotions, merchandising, and customer experience using data, AI, and cross-functional collaboration. Coach junior team members and grow Own Brand products.

Lead engineering for Acquisition & Retention to deliver scalable systems for loyalty, pricing, customer data, communications and growth. Define engineering strategy, improve execution and maturity, apply AI/automation to developer productivity, ensure reliability and observability, own budgets, enforce security/compliance, and develop engineering leadership and cross-team collaboration.

Design and implement AI-driven SDLC tools and MCP-based, context-aware developer workflows. Integrate LLMs, RAG, embeddings and vector DBs into CI/CD, test automation, codegen, PR analysis, and developer tooling. Collaborate with engineering, platform and product teams to scale AI adoption.

Lead design and delivery of agentic AI and LLM platforms across commerce systems. Define production-ready agentic patterns, drive AI-powered SDLC, build reusable capability layers, own context engineering (grounding, retrieval, memory), establish observability, governance and guardrails, collaborate cross-functionally, and act as technical lead for complex initiatives.

Manage inventory accuracy and system stock levels across warehouses and 3PLs. Define, execute, and improve inventory and WMS processes, resolve discrepancies and interface issues, support SAP MM-IM rollouts as Business Process Owner/Key User, and own financial closing including in-transit inventory. Conduct audits, monitor returns/damages, and drive continuous improvement while collaborating with internal and external stakeholders.

Lead engineering for acquisition and retention systems (loyalty, pricing, customer data), set technical strategy, improve engineering maturity, adopt AI automation, ensure reliability and observability, manage budgets, and grow high‑performing teams to deliver measurable business impact.

Manage relationships with 3PL partners across European fulfilment centres to ensure customer satisfaction, KPI performance, process stability and cost efficiency. Lead continuous improvement, supplier performance management, inventory and material flow optimisation, cross-functional projects, FC launches, and act as subject-matter expert for FC processes and benchmarking.

Lead and optimize third‑party fulfilment centre operations across multiple sites: manage supplier relationships and KPIs, drive continuous improvement, oversee inventory and material flows, support launches and capacity projects, coordinate cross‑functional teams, and act as subject‑matter expert for FC processes and standards.

Lead strategy, planning, execution, and analysis of centrally driven, large-scale multinational marketing campaigns. Develop brand-aligned creative concepts, media plans, supplier packages, and KPI-driven optimization while collaborating with channel owners, agencies, and stakeholders.

Design, develop and maintain loyalty microservices using Java/Kotlin. Own full SDLC with CI/CD, containerization and monitoring. Promote code quality, testing, DDD/SOLID practices, collaborate in Scrum and pair programming, and communicate fluently in English.

Lead creative strategy and delivery for paid media, owning concept-to-execution across Meta, Google Ads and app/affiliate channels. Drive automation in Smartly.io, build modular Figma templates, manage feeds and testing, improve creative operations and processes, and collaborate cross-functionally to optimise performance-driven design.

Lead execution of category strategy for French and Belgium markets, focusing on promotions, pricing, shop setup, and performance tracking. Coordinate with central teams (CRM, Shop Operations, Product, Vendor Management) to ensure high-quality campaign implementation, monitor pricing and competitor actions, maintain promo plans and reporting, QA category presentation, and deliver analyses and actionable summaries to drive commercial performance.

Lead execution of category strategy for French and Belgium markets: implement promotions, pricing, content and shop setup; track performance and reporting; coordinate cross-functional teams to ensure high-quality, on-time commercial execution and drive tactical pricing and promo decisions.

Lead execution of category strategy for French and Belgium markets: manage promotions, pricing, content, shop setup, performance tracking, and cross-team coordination to ensure timely, high-quality commercial operations and reporting.

Develop, deploy, and maintain linear and mixed-integer optimization models for outbound logistics. Analyze data, run simulations, and present insights to stakeholders. Contribute across the full SDLC from prototyping to production, ensuring solution quality, performance, monitoring, and continuous improvement.

Lead product strategy and roadmap for Martech, lifecycle communications, CDP activation, CIAM, profiling, personalisation, and self-service. Build scalable platform capabilities, reduce friction in account/support journeys, and coach Product Managers while driving prioritisation and outcome-focused roadmaps.

Lead execution of category strategy for French and Belgian markets: implement promotions, pricing, content, and shop setup. Coordinate cross-functional teams, monitor performance (sales, margin, promo ROI), perform analyses, maintain promo plans, and ensure high-quality category presentation and operational control.

Lead and unify global communications across corporate, internal, consumer PR and executive comms. Build a central communications function, manage media and crisis response, partner with Marketing and Talent Acquisition, shape long-term reputation strategy, and raise the CEO and ExCo profile across DACH and key EU markets.

Support end-to-end video and AI-assisted content creation for organic channels: ideation, production, studio/equipment management, filming, and post-production editing, optimization and localization using GenAI and standard editing tools.

Manage and improve inventory forecasts and replenishment for SKUs, owning a 6-month rolling forecast, monitoring accuracy, triggering orders, defining safety stock and reorder points, running scenario planning for supply risks, and representing demand planning in S&OP meetings.