Senior Demand Generation Manager- Retail

Posted 2 Days Ago
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Boston, MA
115K-184K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
We empower the restaurant community to delight guests, do what they love, and thrive.
The Role
The Senior Demand Generation Manager at Toast will build and execute marketing strategies aimed at expanding the retail business. Responsibilities include creating multi-channel marketing strategies, analyzing performance metrics, overseeing marketing campaigns, and collaborating with various stakeholders to enhance demand generation efforts.
Summary Generated by Built In

Toast is a rapidly growing company that’s revolutionizing the way the food and beverage industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants and retailers streamline operators, increase revenue, and deliver amazing guest experiences through our point of sale platform. And we’re on the hunt for an experienced demand generation marketer to support our growing retail business.

About this roll*

This is a unique role at Toast, responsible for the expansion into a new vertical,  building the marketing retail funnel from the ground up. You’ll partner closely with marketing channel owners, sales, product, and operations to drive strategies from concept to execution to optimization, accelerating new business location growth.  The ideal candidate possesses an entrepreneurial mindset and is well versed in funnel management and channel strategies. You must be comfortable navigating ambiguity and engaging across all GTM functions to drive impact. 

Key responsibilities

  • Architect  multi-channel marketing strategies that are aligned to location acquisition goals, owning full funnel performance and all associated metrics from MQL to deal in partnership with marketing channel owners and sales 
  • Strong analytical chops and understand of Toast Retail’s ICP to support constant refinement and optimizations of key acquisition programs to achieve KPIs
  • Use data to tell a cohesive story about marketing’s contribution to the retail business
  • Oversee the planning and execution of retail marketing campaigns at scale across quarters
  • Develop strong relationships across marketing, sales, business development, product, and other critical internal stakeholders to align demand generation efforts with overall business goals and a seamless presales experience

Do you have the right ingredients 

  • Expertise in owning and hitting a number with strong results 
  • Proactive and innovative self-starter with strategic thinking and strong problem solving capabilities
  • Excited about building programs and processes from the ground up
  • Strong storytelling skills, with ability to motivate / influence cross functional team members towards common funnel goal 
  • General knowledge of the following marketing disciplines: digital/inbound marketing and paid marketing
  • Proven ability to uncover and deeply understand the needs of customers and translate those learnings into go-to-market strategies 
  • Hunger for forecasting, data, and measurement

Special sauce (nonessential skills/nice to haves)

  • Experience launching new TAMs/verticals 
  • Previous hospitality experience in the retail or restaurant industry 

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.


#LI-HYBRID

The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.

Pay Rate

$115,000$184,000 USD


We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

What the Team is Saying

Christopher
Ashley
Srishti
JJ
Eden
Jane
The Company
HQ: Boston, MA
4,500 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.

Why Work With Us

Our recipe for an awesome workplace:

One splash of friendship
A dollop of impact
A sprinkle of no hierarchy &
A heavy spoonful of individuality

Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work.

*100% Sunday scary free

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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