Job Type:
PermanentBuild a brilliant future with Hiscox
The Team
The London Market Delegated Authority Team is part of the London Market Underwriting Standards and Governance Team and supports Underwriters in delegating underwriting authority.
Reporting to the Head of Delegated Authority, the team balances compliance and business needs to minimise regulatory and reputational risks. We facilitate new business relationships and ensure adherence to regulatory requirements by staying updated on regulatory changes. Our team values meeting deadlines, delivering exceptional service, and maintaining strong communications with stakeholders.
The Role
This role would suit an experienced DA Analyst, ready to take the next step in their career. The purpose of the role is to support the smooth and effective running of the DA Processes at Hiscox. This includes overseeing and supporting the DA Analyst and DA Technician in fulfilling their duties, assisting with query resolution, monitoring all aspects of workflow, (including pre and post bind activities), approving contract endorsements, actioning Post Approval changes, reviewing DCOM entries and conducting quarterly deep dive DA Controls reviews.
The role requires a deep understanding of Lloyd’s regulatory framework and Delegated Authority processes, combined with analytical skills and the ability to manage relationships with multiple stakeholders.
Main Responsibilities
- Providing day to day support and guidance to the DA Analyst and Technician
- Providing absence / surge cover for the DA Analyst and Technician
- Assisting with query resolution
- Workflow Monitoring and Management
- Reviewing endorsements
- Processing Post Approval Changes
- Reviewing Lead DCOM entries
- Conducting quarterly DA Controls Reviews
- Monitoring performance against Hiscox DA requirements, investigating instances of non-adherence, and reporting findings to the Head of DA
- Promoting Business engagement with DA Requirements
- Communicating with others to provide updates, gather feedback or address concerns.
- Continuously improving processes and practices
- Performing other ad-hoc duties as required.
What does success look like?
- The DA Team meeting all service level agreements.
- Maintaining effective relationships with colleagues and stakeholders.
- Handling routine DA queries, escalating to the Head of DA if needed
The Candidate
We are seeking an ideal candidate who:
- Is solution-focused and drives results through positive influence, initiative and proactive problem-solving
- Thinks independently, is confident in decision-making, and knows when to refer items outside their remit
- Excels as a team player, working collaboratively and effectively with colleagues
- Enjoys supporting others and facilitating their development
- Is detail-oriented with a passion for researching information
- Is not afraid of challenge or discussion
Must haves
- Experience in a technical delegated authority role within the Lloyd’s Market
- Practical experience conducting Lloyd’s Coverholder due diligence
- Excellent written and verbal communication skills, with the ability to present information clearly and concisely
- High level of accuracy and attention to detail in all aspects of work
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively
- Strong analytical skills with the ability to interpret complex data and make informed decisions.
- Ability to build and maintain effective relationships with a diverse range of stakeholders
- Courage to ask questions to ensure understanding of requirements
Flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
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Work with amazing people and be part of a unique culture
Hiscox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hiscox and has not been reviewed or approved by Hiscox.
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Leave & Time Off Breadth — Generous PTO, two additional 'Hiscox Days,' and a four‑week paid sabbatical after five years create a notably broad time‑off offering. Policies also include paid parental leave and options to purchase extra days in some locations.
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Healthcare Strength — Medical coverage is complemented by mental‑health and wellbeing resources such as EAP and mindfulness apps, with private medical and dental options available in certain regions or after tenure. These elements provide comprehensive support across physical and mental health needs.
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Retirement Support — Retirement benefits include pension/401(k) programs with employer contributions that can increase with service. Share‑save options and profit‑related programs add longer‑term financial planning avenues.
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What We Do
Hiscox is a leader in specialist insurance. We seek to provide the best protection and peace of mind for our clients through high quality insurance products, backed with excellent service. We are experts in covering a wide range of personal and commercial risks.








