Senior Deal Desk Manager

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

We are looking for a trusted advisor to sales management who works with sales teams on large, complex, and non-standard deals, discounts, contract terms, and commercial structures to move those deals along as seamlessly as possible. This person will act as the primary point of contact for all departments and key stakeholders involved in the completion of non-standard deals. They will build scalable solutions that help our sales teams and leadership make informed decisions, craft deals, and drive revenue growth.

• Be a trusted advisor to Sales leadership and the team, collaborating on pricing and commercial terms for non-standard transactions.
• Collaborate with Sales leadership and Account Executives to develop pricing strategies, dynamic Excel models, and terms as part of the proposal-building process for Strategic Accounts.
• Be a subject matter expert on sales and revenue compliance policies and advise Account Executives on alternative compliant contract options.
• Partner with the Revenue, Finance, Legal, and Sales Ops teams to review or address revenue recognition concerns, finance and billing issues, special terms, and pricing for non-standard deals.
• Own day-to-day quote management and pricing approvals, ensuring compliance with sales and business approval policies.
• Perform analysis on all non-standard and discounted deals in each territory.
• Present analyses of deals to decision-makers in a clear and concise fashion that enables them to make quick and informed decisions.
• Act as a point of escalation for deal-related matters.
• Serve as a gatekeeper to senior management by reviewing requests before they are escalated.
• Facilitate the sales approval and standardized quote generation processes, ensuring compliance with sales approval policies.
• Outline approver roles and responsibilities, approval routing, and workflow design to simplify exception alerting and communication processes.
• Create and maintain a hierarchy of special terms for use in non-standard deals.
• Develop robust and repeatable deal processes, identifying areas for process improvement, automation, and simplification.
• Provide sales training and enablement on quoting, pricing, and processes.
• Support the development of training materials and sales examples and conduct regular contract training sessions to reduce contract variations between similar deals.

• 8+ years of proven success managing a Deal Desk function or another direct sales support role.
• A bachelor's degree in Business, Finance, or a related field; an MBA is preferred.
• Experience with Salesforce, CPQ, and Ironclad CLM.
• A strong understanding of Annual Recurring Revenue (ARR), revenue recognition, and order process principles.
• Experience working with enterprise software sales teams.
• Excellent teamwork and communication skills with all levels of management and cross-functional organizations.
• Strong business acumen, reporting and analytics expertise, troubleshooting, problem-solving, and project management skills.
• Customer-facing experience in developing and explaining deal structures and principles.
• A highly organized, customer-focused, and innovative mindset with strong attention to detail.
• The ability to multitask and prioritize during high-volume periods, with schedule flexibility at the end of the month and quarter.

• At JFrog, base salary is only one component of our compensation package.
• This position has a base salary range between $175,000 to $200,000.  Base salary will be based on your skills, qualifications, experience and location.
• Additionally, this role may be eligible for discretionary bonuses or commission payments.
• This position also includes an equity package of restricted stock units (RSU).  In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
• JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!
• JFrog embraces hybrid work: 3 days in office / 2 days remote.

JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.