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We grow revenue, drive innovation & efficient growth, & make customer-facing reps wildly productive
The Role
The Senior Deal Desk Analyst will structure compliant transactions, support sales teams, collaborate across departments, and maintain data quality in Salesforce. Requires strong analysis and relationship-building skills.
Summary Generated by Built In
About Outreach
Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io.
About The Team
We are looking for a highly motivated, results-oriented Senior Deal Desk Analyst to join our team. The deal desk team is a global team of 4 and we roll into the greater Finance organization.
This role reports directly to the Senior Manager, Deal Desk.
The Role
The primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximize Outreach revenue, and increase the effectiveness and productivity of our sales success teams. The right person for this job has a team player approach, the ability to work across departments with disparate needs, excels at problem solving through critical analysis, and is challenged by process review and continuous improvement.
Location
This position is located in London and we are looking for someone who is within commuting distance to our London office to be able to interact with our colleagues on a regular basis.
Your Daily Adventures Will Include
- Providing business insight, pricing and product knowledge, as well as analytical support to Sales, including customer interaction
- Being a sales-facing subject matter expert on deal structuring, processes, and policies
- Cultivating and sustaining strong working relationships with pivotal business partners (e.g. Sales, Sales Operations, Finance, Legal, Support, etc.) to help facilitate the review and approval process
- Building and reviewing a variety of order forms with differing levels of complexity for accuracy, while ensuring all required approvals, such as discounts and contractual terms, are obtained and clearly documented as well as being fully compliant with Outreach's internal policies
- Assisting in delivering ongoing education and training to ensure Sales understanding of and compliance with all deal processes
- Safeguarding and managing data quality in SFDC for all proposed and closed quotes/deals, which includes but is not limited to: customer expansions, new deal logos, commission levels and deal amounts, ensuring that all transactions adhere to internal revenue recognition policies and operational guidelines
Our Vision Of You
- 4+ years of experience (Finance/Order Processing role, tech preferred)Demonstrated capability to build strong working relationships with internal business units
- Demonstrated participation in process improvement initiatives and/or project management experience
- Knowledge of Quote-to-Cash life cycle and understanding of SaaS (Software as a Service) pricing and licensing model a plus
- Ability to work without supervision in a fast-paced high-tech environment
- Experience in data analysis, modeling and/or financial analysis a plus
- Proficiency with Salesforce.com and MS Excel is required
- Experience with Zuora is a plus
- Experience in software revenue recognition accounting a plus
- Experience in structuring multi-element (subscriptions, services and support) contracts
- Strong communication, organizational and problem-solving skills
- Minimum of a Bachelor Degree in Finance/Accounting or a similar discipline
#LI-SC1
Why You’ll Love It Here
● 25 days holiday + 8 bank holidays
● Outreach contributes with monthly contribution towards your pension
● Private medical care for employee and spouse/family with Program Health Plus
● Cashplan is offered through Medicash to help offset out of pocket medical related expenses
● Dental coverage
● Life insurance at 4x annual salary
● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
● A parental leave program that includes not just extended time off but options for a paid night nurse
● Opportunity to be part of company success via equity program
● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
● Employee referral bonuses to encourage the addition of great new people to the team
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Top Skills
Excel
Salesforce
Zuora
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The Company
What We Do
Outreach is the number one sales engagement platform. Using advanced machine learning and AI to automate and prioritize customer touchpoints, Outreach dramatically increases sales reps' effectiveness and ability to drive smarter, more insightful engagement with their customers. We're on a mission to make every customer-facing rep wildly productive.
Why Work With Us
We balance explosive growth with unwavering values. We believe in agility, but we don't compromise on high standards or delivering the best quality. Everyone truly wants to do the right thing. At Outreach, you are not only permitted to own your business, but expected to. If you're excited by ownership, you'll fit right in. You will never be bored.
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