About Backbase: Backbase is the leading AI-powered banking platform that is used by financial institutions worldwide to create seamless digital experiences. As a Senior Database Engineer in our Retail department, you'll be instrumental in optimizing the core data infrastructure that powers these experiences for millions of users, directly contributing to our mission of reinventing banking. Join our team at Backbase, one of the LinkedIn Top Companies of 2023 in the Netherlands, known for our great work environment and opportunities for career growth. We're committed to fostering a culture of collaboration, innovation, and growth, where you'll work with some of the brightest and most talented people in the industry to help shape the future of digital banking.
The job in short: Are you a performance enthusiast with a deep understanding of databases, ready to be the ultimate database authority within Backbase? As a Senior Database Engineer (also known as a Senior Performance Engineer or DBA), you'll diagnose and resolve complex database performance issues, ensuring our digital banking platform operates at peak efficiency for our global customers.
Meet the job: Database performance engineers are a cornerstone of Backbase technology. You'll provide invaluable guidance to our development teams (tribes and squads) in their approach to databases and data design, ensuring our microservices deliver optimum performance. You'll analyze and interpret large volumes of performance data to characterize application behavior while proactively scanning for potential problems. Once an issue or bottleneck is identified, you'll build simulations to test your findings, and upon confirmation, you'll clearly explain it to Technical Architects and guide them towards a solution. We believe in having the guts to push limits and break barriers to make things happen, continuously learning and reinventing ourselves for maximum impact, never giving up.
Your duties will include:
- Explaining complex findings to a variety of technical audiences.
- Testing our Proof-of-Concept (PoC) products to ensure they achieve our ambitious goals.
- Ensuring overall software quality, scalability, and performance.
- Working closely with our cloud solutions team on their Minimum Viable Product (MVP) and launch.
- Acting as a consultant to our internal development teams and educating them on performance.
How about you? Looking for a journey instead of a job? Then let’s talk! We are THE pioneers in banking tech. As a Senior Database Engineer at Backbase, your role expands beyond the day-to-day operations of engineering. If you’re a curious go-getter with a passion for working with people and challenging your own skill set, then this is for you. We are creators, with a customer-centric mindset that loves what they do and brings fun to any challenge. Together we kick ass, have fun and feel proud when our vision is delivered. The next day - we wake up and raise the bar a little higher.
To really tackle this role, we believe you’ll need:
- Solid experience with large (100TB+), highly available, and high-transaction databases, with MySQL being a must-have (Oracle or MSSQL is a plus).
- Experience working with Cloud databases, either AWS or Azure.
- Deep knowledge about database fundamentals and architectures, alongside SQL code performance review and optimization.
- Familiarity with standard edition tools for performance measurement, analysis, and optimization.
- Experience with developing tools and methodology for isolating performance issues.
- The ability to coordinate, plan, and manage complex technical solutions.
- Excellent communication skills, able to explain complex subjects to a wide audience with different expertise levels.
- Experience with ML/LLM/AI concepts and their impact on database performance and data architecture, especially in a high-transaction environment.
- You must be located within commuting distance to our Kraków office, as we work in a hybrid mode, at least twice per week from the office.
Skills Required
- Solid experience with large (100TB+), highly available, high-transaction databases
- MySQL experience
- Experience with Oracle or MSSQL
- Experience working with cloud databases (AWS or Azure)
- Deep knowledge of database fundamentals and architectures
- SQL code performance review and optimization
- Familiarity with standard tools for performance measurement, analysis, and optimization
- Experience developing tools and methodology for isolating performance issues
- Ability to coordinate, plan, and manage complex technical solutions
- Excellent communication skills, able to explain complex subjects to varied technical audiences
- Experience with ML/LLM/AI concepts and their impact on database performance and architecture
- Located within commuting distance to Krakow and able to work hybrid (at least twice per week onsite)
Backbase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Backbase and has not been reviewed or approved by Backbase.
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Fair & Transparent Compensation — Pay is considered fair in certain U.S. roles, with strong offers in senior engineering, solutions architecture, and sales tracks in higher‑paying markets. In some U.S. contexts, compensation is described as fair for the job.
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Leave & Time Off Breadth — PTO is described as generous in the U.S., with separate sick time and paid holidays contributing to a supportive time‑off setup.
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Wellbeing & Lifestyle Benefits — Hybrid/remote work programs, office perks like snacks, and learning‑budget messaging provide lifestyle flexibility and support beyond baseline coverage.
Backbase Insights
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac. Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms. Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
