Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The Database Administrator supports configuration, design, migration, performance monitoring, security, troubleshooting, backup, and data recovery of the SQL data warehouse. The role works closely with other IT functions to support mission critical business functions driven by data processing. This position requires a fundamental understanding of the business/operational requirements to determine successful data storage/warehousing, performance, and backup strategies. The successful candidate will be proficient with all aspects of data warehousing, advanced analytics, and process automation and has responsibility for a range of exciting and varied projects.
Job Requirements:
• Responsible for all database servers in production, test, and development environments.
• Allocating system storage and planning future storage requirements for the database system
• Modifying the database structure, as necessary, from information given by application developers
• Monitoring and optimizing the performance of the data warehouse
• Planning for backup and recovery of database information
• Managing and monitoring data replication
• Backing up and restoring databases
• Writing data specifications for import/export operations
• Scheduling and support of data integrations
• Applies knowledge of industry trends and developments to improve data processing
• Effectively communicates and interacts with project teams using SharePoint team site
• Contacts database vendor for technical support
• Other duties as assigned
Qualifications:
• 4-year degree in data related IT field; and/or
• 4 – 6 Years’ experience with T-SQL data warehousing with a focus on integration and automation; or combination of education and experience
• Microsoft SQL Server 2008 R2, 2012, 2014, 2016
• Microsoft SQL Server Management Studio
• Microsoft SQL Server Reporting Services (SSRS)
• Microsoft SQL Server Integration Services (SSIS)
• Microsoft SQL Server Analysis Services (SSAS)
• SQL Server development including stored procedures, creating queries, optimization
• Understand the impact of data quality and integrity on the Business with the ability to identify process improvements which enhance business performance
• Ability to manage multiple projects, activities and tasks simultaneously
• Ability to work off-hours as required
• Must have the personal communication and presentation skills that will represent the company professionally to outside agencies, financial institutions, business partners, employees and customers
Core Competencies:
• Project management and communication skills
• Knowledge of database theory and design
• Expertise with Microsoft RDBMS
• Fluency writing advanced T-SQL statement
• Understands technical and functional design requirements
• Prioritizes multiple tasks effectively
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Top Skills
What We Do
Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services.
As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages.
At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Join us and become a champion of customer happiness
