Job Description – Senior Database Administration Analyst
Role Overview
This role supports a highly critical production environment and is responsible for the architecture, design, deployment, and support of midrange database systems. You will work with a team of skilled professionals to ensure reliability, scalability, and performance of enterprise database platforms.
Key Responsibilities
- Design, implement, install, and configure database solutions across environments
- Provide L3/L4 support for on-premise and cloud platforms (Azure, AWS)
- Manage and coordinate multiple projects and incidents across teams simultaneously
- Analyze existing infrastructure and recommend improvements for:
- Reliability
- Availability
- Scalability
- Serviceability
- Collaborate with internal teams and clients to identify and resolve system issues
- Perform advanced database performance tuning (instance, database, OS level)
- Lead or contribute to:
- Database implementation and configuration
- Data migration and storage solutions
- Application testing and assessments
- Develop and present architecture designs and business cases
- Drive process and infrastructure improvements
- Support backup, recovery, and disaster recovery (DR) strategies
- Participate in crisis situations and provide leadership support as required
- Maintain ownership, accountability, and adaptability in all assignments
Technical Skills & Qualifications
- Strong expertise in Microsoft SQL Server (2008R2 to 2019)
- Hands-on experience with:
- Installation, configuration, and administration
- Advanced SQL Server features and performance tuning
- Experience with high availability and DR solutions, including:
- Failover Clustering
- Always On Availability Groups
- Mirroring and Log Shipping
- Knowledge of:
- Backup and recovery strategies
- Database reorganization and maintenance
- Capacity planning and growth management
- Experience with:
- SQL Server Integration Services (SSIS)
- SQL Server Reporting Services (SSRS)
- Cloud integration (Azure/AWS)
- Ability to define and maintain:
- Database standards
- Security policies and auditing practices
- Experience in:
- Database upgrades, migrations, and release management
- Impact analysis for future changes
Core Competencies
- Strong technical depth and troubleshooting ability
- Ability to work independently and solve complex issues
- Experience in IT service environments and ITIL frameworks
- Exposure to ticketing tools (e.g., ServiceNow, Remedy)
- Participation in Change Advisory Board (CAB) activities
- Excellent communication skills (verbal and written)
- Ability to translate complex concepts for diverse stakeholders
- Strong collaboration and stakeholder engagement skills
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- Expertise in Microsoft SQL Server (2008R2 through 2019)
- Hands-on installation, configuration, and administration of SQL Server
- Advanced SQL Server performance tuning (instance, database, OS level)
- Experience with high availability and disaster recovery solutions (Failover Clustering, Always On Availability Groups, Mirroring, Log Shipping)
- Knowledge of backup and recovery strategies, database reorganization, and maintenance
- Capacity planning and growth management for database platforms
- Experience with SQL Server Integration Services (SSIS)
- Experience with SQL Server Reporting Services (SSRS)
- Cloud integration experience (Azure and/or AWS)
- Experience providing L3/L4 support in production environments
- Experience with database upgrades, migrations, and release management
- Ability to define and maintain database standards, security policies, and auditing practices
- Experience in IT service environments and familiarity with ITIL frameworks
- Exposure to ticketing tools (e.g., ServiceNow, Remedy)
- Strong troubleshooting skills and ability to work independently and lead during crisis situations
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
