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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role:
We are seeking a full-stack Senior Data Scientist who will help shape business strategy through data-driven insights for SoFi’s Small Business Lending & Banking business. This is an exciting role for someone to make a direct impact on a new product strategy based on deep consumer insights and a passion for helping small business owners thrive.
Success in this role hinges on your technical aptitude, quantitative abilities, and business acumen: you know how to plow through data with SQL/Python/R/Tableau, surface insights using math/statistics and measure the business impact using efficiency/conversion/profit metrics. You treat stakeholders as a partnership – you are there at each step of the way and you know that we only succeed if we succeed together.
What you’ll do:
- Work with amazing product and business managers to identify strategic opportunities, measure KPIs to craft compelling stories, make data-driven recommendations, and drive informed actions.
- Own end-to-end product analytics workflow including formulating success metrics, socializing them across the organization, and creating dashboards/reports.
- Act as a curator of data by defining, instrumenting, and tracking necessary analytics of our products by working cross functionally with engineering and product teams.
- Craft, analyze, and present customer behavior metrics, such as funnel conversion, user churn, invest features engagement, product LTV, and cross-sell metrics. Work with product and marketing partners to design tests to improve these metrics.
- Working with seasoned business leaders to understand revenue, costs and profitability across various revenue streams within SMB
- Build self-service dashboards to enable others in the organization to leverage your work.
- Analyze and perform statistical analysis on data that underlies SMB’s product experiments.
- Build exploratory & predictive models to help decision makers understand customer behaviors and segmentation
- Run significance tests and continuously discover trends in customer behavior to inform decision making with a high level of confidence
What you’ll need:
- Bachelor’s degree required (Masters preferred) in Computer Science, Math, Physics, Engineering or quantitative field.
- 4+ years of relevant work experience
- Intellectual curiosity and aptitude to pick up new technical skills
- Exceptional problem-solving skills
- Ability to initiate and drive projects to completion with minimal guidance
- High EQ with ability to influence outcomes and communicate technical content to general audiences
- Ability to communicate assertively and succinctly therefore being able to influence stakeholders to make data driven decisions.
- Strong programming skills in SQL, Python and proficiency in Tableau
- Experience with experimentation and hypothesis testing
- Ability to work in a dynamic, cross-functional environment, with strong attention to detail
- Strong relationship building and collaborative skills
Nice to Have:
- Experience in a financial organization
- Experience with using DBT/Airflow to build Data Pipelines in Snowflake
- Experience in working with nascent products (growth focus)
- Interest in advanced machine learning or generative AI
What the Team is Saying
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What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions.
Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world.
For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way.
At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
