On-site in Longmont, Colorado. Monday through Friday, business hours, Mountain Time.
About DocketlyDocketly, a sister company to ABC Legal Services, is a fast-growing legal-tech company based in Longmont, Colorado. For the creditors' rights industry, we make hiring a stand-in attorney easy, fast, and reliable. We pair proprietary software with a nationwide network of attorneys.
Job OverviewYou build and run the machine learning and analytics systems behind Docketly's operations. You own production models end to end, from first idea to a live, monitored system on AWS. You build the BI reporting that leadership, operations, and client teams use daily. You support pricing and margin decisions with financial modeling. You work closely with backend engineers on data infrastructure and production issues.
Key ResponsibilitiesModel ownership and MLOps
- Own the full lifecycle of production ML models: framing, feature engineering, training, validation, deployment on AWS SageMaker (Model Registry, real-time endpoints), inference infrastructure (for example, AWS Lambda), and ongoing monitoring.
- Build and maintain automated retraining and drift monitoring for deployed models.
- Run staged production rollouts with holdout comparisons to prove model impact before full release.
- Use AI coding tools to speed up analysis, modeling, and MLOps work.
Analytics, pricing, and reporting
- Own the BI layer leadership relies on for exec reporting on revenue, margin, and volume, from dashboard design through data accuracy.
- Own pricing and margin analysis for client accounts, including ad hoc investigations for named strategic accounts. Model the financial impact of proposed pricing changes before they go live.
- Build and maintain rules-based pricing and case-difficulty logic by court and county, alongside statistical and ML approaches.
- Build and tune large scoring and prioritization frameworks in Metabase, such as weighting, percentile scenarios, and drop-rate analysis, that drive daily operational decisions such as Hearing priority and assignment.
- Turn ambiguous business questions into clear, well-scoped analyses.
Cross-functional partnership and documentation
- Partner with engineering on data pipelines (AWS Glue, Lambda, EventBridge). Investigate and help resolve production database performance issues, such as ORM query patterns and indexing, alongside backend engineering.
- Write down your methods and decisions in Confluence or an equivalent shared space, as you go, so other teams can find your reasoning and build on it without asking you directly.
Required
- Bachelor's degree in a related field, or equivalent practical experience, and 5+ years of experience with applied statistics or machine learning.
- Applied statistics: probability, hypothesis testing, and model evaluation across classification and regression/quantile models (for example, precision, recall, calibration, quantile coverage, and drift).
- 5+ years of experience with SQL and a relational database in a professional capacity. Docketly's production database runs on MySQL/Aurora, about 400 tables.
- Python for data analysis and modeling: pandas, scikit-learn, and a gradient-boosting framework (XGBoost, LightGBM, or CatBoost). Our production model uses CatBoost-based quantile regression.
- Experience training, deploying, and monitoring models on a cloud ML platform (we use AWS SageMaker), including staged production rollouts (canary or phased release) with holdout comparisons to prove model impact before full release.
- Metabase or comparable BI tooling.
- Clear written and verbal communication with non-technical stakeholders.
Preferred
- AWS Glue, S3, Lambda, EventBridge, CloudFormation.
- Comfortable using AI coding tools such as Claude Code or GitHub Copilot to move faster on analysis and modeling work.
- Experience diagnosing production database performance issues, such as query plans, indexing, and ORM-generated query patterns, in a large, high-table-count schema.
- Software-engineering practices applied to ML code, such as automated testing with pytest, for production pipelines.
- Health, Dental, and Vision Insurance
- 401(k) with Company Matching
- Paid Time Off
- 7 Paid Company Holidays
- 4 Floating Holidays per Year
- Life Insurance and AD&D Insurance
- Long-Term Disability
- Health Care Reimbursement Flexible Spending Account (FSA)
- Dependent Care Flexible Spending Account
- Employee Assistance Program (EAP)
- Pet Insurance
Schedule: Monday-Friday, 8:00 AM-5:00 PM (Mountain Time) in Longmont, CO.
Salary Range: $115,000-$125,000 depending on experience
Application Closing Date: September 30, 2026, 11:59 PM MST
Skills Required
- Bachelor's degree in a related field or equivalent practical experience
- 5+ years of experience with applied statistics or machine learning
- Applied statistics expertise, including probability, hypothesis testing, and classification and regression/quantile model evaluation
- 5+ years of professional SQL and relational database experience
- Python experience for data analysis and modeling using pandas, scikit-learn, and a gradient-boosting framework
- Experience training, deploying, and monitoring models on a cloud ML platform, including staged production rollouts and holdout comparisons
- Experience with Metabase or comparable business intelligence tooling
- Clear written and verbal communication with non-technical stakeholders
- Experience with AWS Glue, S3, Lambda, EventBridge, and CloudFormation
- Experience using AI coding tools such as Claude Code or GitHub Copilot
- Experience diagnosing production database performance issues, including query plans, indexing, and ORM-generated query patterns
- Software engineering practices for ML code, including automated testing with pytest
What We Do
ABC Legal, trusted by over 50,000 professionals, including law firms, businesses, government agencies, and individuals, stands as the largest provider of service of process. Additionally, we serve as the official process server for the U.S. Department of Justice. Our subsidiary, Docketly, operates seamlessly within our digital ecosystem, offering appearance counsel on a bespoke platform designed for efficiency. We optimize the legal process by leveraging cloud-based applications compatible across desktops, browsers, and smartphones, ensuring partners and clients save time and resources while maintaining utmost compliance, control, and transparency. With a network of over 3,000 process servers spanning across all 50 states and 77 countries, ABC Legal is headquartered in Seattle, WA. Explore our legal solutions and learn more about our subsidiary company, Docketly, at www.abclegal.com.






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