Senior Data Analyst (TW Logistics)

Company Introduction:

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.   

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. 

Role Overview:
TW Logistics Data and Analytics team is responsible for domains closely related to the delivery process after shipment, including the delivery network, delivery status, and delivery personnel. To support this, the team handles the entire end-to-end spectrum, including data cleansing, simulation, pre- and post-project impact analysis, data mart design, development and optimization, and report development.

What You Will Do:

• KPI Definition and Reporting: Define and track KPI metrics, create and manage business reports, collaborate with multiple teams to uncover high-level insights, and present findings to key stakeholders and executives.
• Operational Reporting and Insights: Responsible for reporting and insights from an operational perspective, including building and analyzing business data to provide actionable insights.
• Cross-functional Collaboration: Collaborate with Product Managers, Designers, Program Managers, Engineers, and stakeholders to make data-driven decisions.
• Project Simulation and Insight Generation: Lead data simulations for new projects, providing thorough and accurate data-driven insights to support rational business decision-making.

Essential Qualifications

• 3+ years’ working experience in SQL and data analytics. 
• Processes extensive skills in SQL and a wide range of data visualization tools.
• Experience working with big data technologies such as Hadoop, Spark, Presto, and Airflow
• Proficiency in Mandarin 
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.  
• Great ability to think critically and solve nonstructural problems. 
• The ability to take work into your own hands with a sense of responsibility and exercise judgment to act in a fast-paced and dynamic environment. 
• Strong communication skills to share analysis results in clear and concise manners. 
• Middle level English skills (both verbal and written). 

Preferred Qualifications: 

• Strong English & Korean skills (both verbal and written)

• Educational Background: Bachelor’s or Master’s degree in Statistics, Industrial Engineering, or a related field. Equivalent professional experience will also be considered.
• Analytical Skills : Strong critical thinking and problem-solving abilities, especially in handling unstructured problems. Detail-oriented with a high level of accuracy.
• Initiative & Ownership : Proactive and self-driven, with a strong sense of responsibility. Capable of prioritizing tasks and making sound decisions in a fast-paced, dynamic environment.
• Technical Proficiency : Hands-on experience with Python, R, SAS, or other statistical software/tools.
• Communication: Able to clearly communicate analytical insights and collaborate effectively across teams.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/