Senior Data Analyst - Operations

Posted 3 Hours Ago
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Palo Alto, CA, USA
In-Office
120K-170K Annually
Senior level
Fintech • Software • Financial Services
The Role
Analyzes transaction and business data using SQL, builds and maintains BI dashboards, handles ad hoc requests, and translates stakeholder needs into actionable insights. Partners with Finance and Operations, documents analytical best practices, mentors junior team members, promotes data literacy, and designs A/B tests to guide feature prioritization.
Summary Generated by Built In
About Nclusion

Nclusion is on a mission to provide traditional financial services to 1.5 billion people worldwide without access today. Without a secure way to save, invest, or transfer money, individuals are not empowered to accumulate short or long-term wealth. We're changing that by bridging the gap between traditional banking and the communities that need it most.
About the Role

We're looking for an experienced Data Analyst to join our Data & Platform team at Nclusion. In this role, you'll be the go-to person for turning data into actionable insights for our partner teams. You'll help build and evolve the business intelligence foundation that enables Nclusion to better understand and empower underserved communities by translating complex data into clear answers about what tools and services our customers need to thrive. You'll be analyzing data, maintaining and improving dashboards, and partnering with stakeholders to translate business questions into clear, data-driven answers. As a key member of our growing data team, you'll have the opportunity to help shape how teams across the company leverage data to work more efficiently and effectively, bringing your expertise to influence our data strategy and best practices.

What You’ll Do
  • Write clean and efficient SQL queries to extract and analyze data from our transaction platform and general data systems
  • Partner closely with Finance and Operations teams to understand their business needs and build dashboards that enable data-driven decision-making
  • Handle ad-hoc data requests with speed and accuracy, balancing urgency with quality
  • Document your work and contribute to best practices for data analysis across the team
  • Leverage your expertise in NClusion's data landscape to mentor junior team members and drive data literacy across the organization
  • Design and evaluate experiments (A/B testing) to validate hypothesis and influence feature prioritization.

What You Bring to the Table
  • 7+ years of experience as a Data Analyst or in a similar analytical role
  • Proficiency in SQL, including complex joins and subqueries.
  • Experience with BI tools such as Metabase, Tableau, or Looker.
  • Strong business acumen and proven ability to translate stakeholder needs into technical solutions
  • Excellent communication skills, especially when explaining technical concepts to non-technical audiences
  • Self-motivated with a bias toward action and continuous learning
  • Attention to detail and commitment to delivering accurate, high-quality work
  • Eagerness to take on new challenges
  • Ability to work independently, prioritize effectively, and manage multiple stakeholders

Benefits and Perks

  • 📈 401k match up to 3% with additional tiered options
  • 🩺 Medical Insurance
  • 🦷 Dental Insurance
  • 👓 Vision Insurance
  • 💸 Competitive compensation & equity – We believe in sharing success.
  • ✈️ Flexible PTO – We focus on impact, not tracking vacation days. We encourage a minimum of 14 days.
  • 🍽️ In-office lunch, team events & culture
Compensation
The base pay range for this role is $120,000 – $170,000 per year.
In our commitment to fostering a diverse and inclusive workplace, we value the unique perspectives and experiences each individual brings to our team. We encourage all candidates, regardless of background, to apply. Your skills, talents, and potential contributions matter deeply to us, and we believe in creating an environment where everyone has an opportunity to thrive. We recognize that meeting every listed requirement may not always be possible, but we value passion, determination, and a willingness to learn. Your application is an opportunity for us to discover the exceptional qualities you bring.

Skills Required

  • 7+ years of experience as a Data Analyst or in a similar analytical role
  • Proficiency in SQL, including complex joins and subqueries
  • Experience with BI tools such as Metabase, Tableau, or Looker
  • Strong business acumen and ability to translate stakeholder needs into technical solutions
  • Excellent communication skills, particularly explaining technical concepts to non-technical audiences
  • Self-motivated with a bias toward action and continuous learning
  • Strong attention to detail and commitment to accurate, high-quality work
  • Eagerness to take on new challenges
  • Ability to work independently, prioritize effectively, and manage multiple stakeholders
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The Company
HQ: Palo Alto, California
21 Employees

What We Do

Nclusion is a financial technology company dedicated to empowering underserved and unbanked populations in the developing world. By providing accessible, affordable, and inclusive financial services, we’re on a mission to drive financial inclusion and promote economic growth and entrepreneurship.

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