Senior CXM Strategist

Posted Yesterday
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Madrid, Comunidad de Madrid, ESP
In-Office
Senior level
AdTech • Marketing Tech • Software
The Role
Leads omnichannel marketing strategy, monitors trends and technology, develops client relationships, manages strategy teams, collaborates across internal and partner teams, and identifies performance metrics demonstrating client business impact.
Summary Generated by Built In

Job Description:

Key responsibilities:
Leads the building, development and delivery of strategic omni-channel marketing plans
Continually monitors current marketing trends, new technology solutions and competitive strategies – and then translates them into new marketing ideas for clients
Shows a strong understanding of differences in marketing to customers in different verticals and environments
Develops trusted, long-term relationships with key client contacts and executives
Ensures meaningful client value is delivered through a mix of best-practice solutions, skills, capabilities and original thinking
Manages team members to deliver strategy projects correctly and on-time
Collaborates and develops relationships with internal teams (account management, operations, creative, analytics etc.) and partner agencies to understand the feasibility of cross-channel recommendations/ plans
Identifies key data points and measurements to show the impact of our approach and strategy on the client’s business

Location:

Madrid

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent
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The Company
HQ: London
6,507 Employees

What We Do

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.

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