Senior CX Project Manager

Reposted 7 Days Ago
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San Jose, CA, USA
In-Office
Senior level
Other • Professional Services
Building the Digital Infrastructure of Tomorrow | Veteran Development & Recruiting
The Role
The role involves leading MEP systems commissioning for a data center, ensuring quality and timely project delivery while managing stakeholder coordination and documentation.
Summary Generated by Built In
About Overwatch Mission Critical 
Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor services for the mission-critical infrastructure industry. Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's a purpose. 
We are looking for a Construction Project Manager to contribute significantly to the overall success of the data center site build, ensuring it is completed on time, within budget, and with the highest quality standards. 

Overview:
Overwatch is seeking a highly skilled Commissioning Manager (Owner’s Representative) to lead commissioning and MEP coordination efforts for a large-scale hyperscale data center project in San Jose, California. This is a long-term, onsite opportunity supporting one of the most technically advanced campuses in the industry.

The ideal candidate is a hands-on leader and proactive problem solver with deep experience in MEP systems commissioning, stakeholder coordination, and ensuring all systems are delivered safely, on time, and to the highest standards of quality and performance.

Key Responsibilities
  • Lead and oversee commissioning and start-up processes for MEP systems, including HVAC, electrical, plumbing, fire protection, low voltage, and automation.
  • Serve as the Owner’s Representative throughout installation, start-up, FATs, integrated systems testing, and turnover.
  • Anticipate and resolve issues proactively, ensuring risks are identified early and mitigated before they impact project delivery.
  • Partner closely with design teams, contractors, and the client to ensure commissioning milestones are met or exceeded.
  • Review, track, and manage all commissioning-related project documentation.
  • Support VDC coordination, QA/QC activities, and the validation of system performance.
  • Contribute to the development and execution of commissioning plans, test procedures, and owner training materials.

Qualifications
  • 5+ years of experience in commissioning management and MEP coordination (data center or mission-critical facility experience strongly preferred).
  • Proven success representing the Owner’s interests across multi-disciplinary teams and complex project phases.
  • Strong understanding of QA/QC practices, FATs, and integrated systems testing.
  • Familiarity with VDC tools, commissioning documentation platforms, and workflow management systems.
  • Excellent communication, leadership, and organizational skills — with the ability to drive accountability across diverse teams.
  • Proactive mindset with strong analytical and problem-solving skills — capable of identifying root causes and driving sustainable solutions.
  • Ability to work onsite in San Jose, CA (relocation support available for qualified candidates).

Project Timeline
  • Estimated duration: 2–3 years onsite in San Jose
  • Follow-on project opportunities available locally and nationwide

Driver’s License Requirement
For roles that require on-site presence or travel between work locations as an essential function of the position, candidates must possess and maintain a valid driver’s license appropriate for the role and be eligible to operate a motor vehicle in accordance with applicable laws.

Communication Skills
Demonstrated ability to communicate effectively in a professional work environment, including preparing written reports and documentation, conveying information clearly to team members, clients, and stakeholders, and responding appropriately to verbal and written communications related to job duties.

Physical Requirements and Work Environment
This position operates primarily in an active data center construction environment, encompassing both indoor and outdoor work settings. The role requires the physical ability to perform essential job functions safely and effectively in a dynamic environment that includes ongoing construction activity and evolving site conditions.
The work environment includes areas and temporary structures owned, leased, or controlled by third parties over which Overwatch may have limited or no control. Because the project remains under construction, certain areas of the site — including access routes, staging zones, and temporary structures — may not yet be fully ADA-compliant until construction is complete or those third-party areas are finalized.

Physical Requirements
  • Must be able to walk, stand, stoop, twist, bend, and climb stairs or ladders for extended periods while navigating uneven, unpaved, or obstructed terrain.
  • Must be able to lift, carry, push, or pull up to 50 pounds on an occasional basis.
  • Must be able to drive between job sites and access all areas of an active construction zone, including raised platforms, scaffolding, and confined spaces.
  • Must be able to tolerate exposure to outdoor weather conditions, dust, and construction-related noise, vibrations, and odors.
  • Must be able to communicate effectively with contractors, engineers, and site personnel, and maintain situational awareness in high-activity environments.
  • Personal protective equipment (PPE), including hard hats, safety vests, hearing protection, and steel-toe boots, is required.
  • Must have sufficient visual acuity to read drawings, specifications, and safety signage, and to observe site activity.

Work Environment
Work is performed primarily in and around active construction areas, which may include unfinished buildings, temporary field offices, staging areas, and partially completed infrastructure. These locations may contain uneven surfaces, limited accessibility, and other conditions typical of construction projects prior to final completion. Overwatch does not control and cannot modify accessibility conditions within areas, facilities, or temporary structures owned or managed by third parties.

Reasonable Accommodation
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, provided such accommodations do not create safety hazards, impede essential mobility within active work zones, or require modification of facilities not owned or controlled by Overwatch.

Benefits
We offer a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan, and paid time off. Relocation assistance is available to support candidates transitioning to the location.

OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Skills Required

  • 5+ years of experience in commissioning management and MEP coordination
  • Experience in data center or mission-critical facility
  • Proven success representing the Owner's interests
  • Strong understanding of QA/QC practices and integrated systems testing
  • Familiarity with VDC tools and commissioning platforms
  • Excellent communication, leadership, and organizational skills
  • Proactive mindset with analytical skills
  • Ability to work onsite in San Jose, CA
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The Company
HQ: Austin, TX
281 Employees
Year Founded: 2019

What We Do

The fifth industrial revolution is here, and it runs on data centers and the skilled labor who build and sustain them. Behind every AI breakthrough, cloud platform, and digital connection is a data center, and behind every data center are the people who build, commission, and operate them. By bringing blue-collar jobs back to the front lines of innovation, Overwatch(SDVOSB) is proving that the future of technology depends on human expertise as much as it does on machines. Your mission-critical journey starts and scales with us. We deliver end-to-end solutions for the data center lifecycle, design, build, staffing, and sustainment, powered by a workforce you can trust.

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