Senior Customer Technical Program Manager - AI Datacenter

Posted 2 Days Ago
2 Locations
In-Office or Remote
160K-305K
Senior level
Artificial Intelligence • Computer Vision • Hardware • Robotics • Metaverse
The Role
Lead strategic technical programs with Cloud Service Providers, engage in hands-on technical projects, and ensure successful delivery of AI infrastructure solutions.
Summary Generated by Built In

NVIDIA pioneered accelerated computing to address challenges no one else can solve. Our work in AI is redefining the world's largest industries and profoundly impacting our society. AI requires purpose-built infrastructure, AI factories. AI infrastructure platform that integrates seven chips, each contributing to performance at data center-scale. NVIDIA has the scale and ability to update the entire AI infrastructure on a One Year Rhythm as we can engineer and optimize across the full stack and the entire infrastructure.

As part of the Customer Program Management Team, you will be leading strategic technical programs with Cloud Service Providers (CSPs), driving the deployment of NVIDIA’s AI infrastructure—such as the revolutionary NVIDIA GB300 NVL72 platform, which integrates NVIDIA’s GPUs, CPUs and Networking platforms to deliver unmatched data center-scale performance.

What you'll be doing:

  • Drive the hands-on technical engagement with CSPs and their ODM/OEMs.

  • Incorporate datacenter tools and operationalize protocols for AI factory development. Resolve any issues and keep the project on track.

  • Lead execution and technical engagement directly working with CSP's networking teams.

  • Assemble and guide cross-functional teams, ensuring alignment and execution excellence.

  • Integrate datacenter tools and operationalize processes for network buildout and operations.

  • Work closely with core engineering team and enterprise support teams to provide resolutions to the customer in timely manner.

  • Working close with Solution Architecture team to provide technical direction on standard networking methodologies and operational excellence.

  • Develop and manage networking software delivery timelines, aligning to the different accelerated computing programs.

  • Ensure timely delivery of customer-specific features and production deployment.

  • Communicate program status, risks, and insights to senior management.

What we need to see:

  • 8+ years of experience in program/project management with direct customer engagement.

  • Strong leadership in global, matrixed environments.

  • Bachelor’s degree or equivalent experience in Computer Science, Engineering, or related field.

  • Solid track record of successfully managing sophisticated, large-scale datacenter projects.

  • Continue learning new knowledge and rapidly growing capabilities as NVIDIA ventures into new markets.

Ways to stand out from the crowd:

  • Leading technical programs, engaging directly with one or more CSPs as your customer.

  • At least 8 years of professional experience in networking fundamentals, TCP/IP stack, InfiniBand fundamentals and data center architecture

  • Strong cross-functional collaboration across globally distributed teams.

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking, resilient, and hardworking people in the world. If you're creative and autonomous, we want to hear from you!

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 160,000 USD - 253,000 USD for Level 4, and 192,000 USD - 304,750 USD for Level 5.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until October 17, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Top Skills

AI
Data Center
Infiniband
Networking
Tcp/Ip
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The Company
HQ: Santa Clara, CA
21,960 Employees
Year Founded: 1993

What We Do

NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, NVIDIA is increasingly known as “the AI computing company.”

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