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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.
Job Summary:
This position maintains an ongoing, positive relationship with customers through regular proactive and reactive correspondence. He/She resolves customer problems and complaints – many of which require researching the root cause and working with groups to develop corrective action plans where trends exist. This position performs other tasks as requested.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Skills Required
- Maintain ongoing positive relationships with customers through proactive and reactive correspondence
- Resolve customer problems and complaints
- Research root causes of issues and work with internal groups to develop corrective action plans
- Perform additional tasks as requested to support operations
What We Do
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