Senior Customer Strategy & Value Manager

Posted 7 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Cloud • Fintech • HR Tech
The Role
Drive customer and prospect value management across the sales cycle. Develop account strategies, value messaging, business cases, ROI models, executive presentations, and value-realization plans. Collaborate with sales, solution consulting, professional services, marketing, and senior customer executives to connect Workday technology to strategic business objectives and demonstrate measurable impact.
Summary Generated by Built In

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Workday's Value Management practice is a strategic consulting group focused on driving Workday’s growth and success with collaboration. We help prospective customers create their case for change; and we work with current customers to measure and increase the value realised from their Workday applications.
You may just find that what this amazingly talented and impactful team can do may be the right big next career step for you. Right now we are looking for a Senior Value Manager to join our ANZ team. Management and Strategy Consultants, this one's for you.

About the Role

So what do we look for in professionals who’d like to join our Value Management Team? Value Managers are part of an elite business consulting team to drive Workday’s growth and success. They are engaged across all stages of the sales process, from prospecting to final presentations to the client team.

Internally, we collaborate in cross-functional teams to advise on account strategy, craft early value messaging, and develop experiences that showcase Workday’s differentiation throughout the sales cycle.

Externally, we collaborate with senior executives at prospective customers to identify business challenges and document and align the impact of Workday's technology to strategic objectives of the company. Value managers also present cases for change, model ROI, and document value realisation.

Working in close collaboration with sales, solution consultants, professional services teams and marketing, this strategic advisory role offers a great launch pad into one of the fastest growing enterprise technology and SaaS companies in the world. Workday is consistently ranked as one of the best places to work and our working culture offers a collaborative and collegial atmosphere to learn and deliver at your best potential. As a Value Manager, you will have the pride and satisfaction of seeing your work have a real impact on the business.

About You

Basic Qualifications/Requirements

  • 8+ years of experience in management consulting, corporate/business strategy, M&A strategy, building value propositions or value selling in Enterprise Software Solutions space

Other Qualifications: 

  • Experience driving business analysis to support investment decisions for customers & prospects.

  • Excellent communication and executive presentation skills. 

  • Strong interviewing and listening skills. Ability to craft and facilitate effective customer workshops 

  • Ability to work cross functionally with a variety of internal collaborators and at a functional level with clients

  • Ability to independently prioritise multiple projects and stakeholders at any one time

  • You always overachieve. We’re going to want to know how successful you’ve been against KPIs in your most role as past success is a strong indicator of future success

  • You live by a set of values that align with our own (make sure you look them up). We’re a values based organisation and we firmly believe that exceptionally successful professionals can also be great humans.

  • Solid track record from a premier management consulting firm or a similar role with a focus on change/transformation 

  • Strategic positioning, developing value propositions, and creating impactful c-level presentations

If you are interested in applying for this opportunity, we ask that you create a custom resume and application that speaks directly to the role requirements as listed here. How accurately you can link your experience and capabilities to our needs, the better your chances that we’ll proceed with your application.


Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.


Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.


Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.


If you require a reasonable accommodation, you may email [email protected], as far in advance as possible.


Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Skills Required

  • Demonstrated success against KPIs in a current or previous role
  • Solid track record at a premier management consulting firm or in a similar change or transformation-focused role
  • Experience with strategic positioning and developing value propositions
  • Experience creating impactful C-level presentations

Workday Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Workday and has not been reviewed or approved by Workday.

  • Healthcare Strength Health coverage is positioned as broad and well-supported, with multiple medical carrier options, virtual care access, and some locations offering onsite clinic/pharmacy services. Mental health support is described as notably strong, including therapy sessions and confidential support availability for household members.
  • Parental & Family Support Family-related benefits are portrayed as extensive, including paid bonding and caregiver leave alongside fertility, adoption, and surrogacy reimbursement. Added support like parenting resources, milk-shipping/lactation assistance during travel, and backup child/elder care is explicitly outlined.
  • Strong & Reliable Incentives Equity participation and savings-oriented programs are presented as meaningful components of total rewards, including an ESPP discount with a lookback feature. Additional programs like a student-loan pathway to earn the 401(k) match are included as financial-support enhancements.

Workday Insights

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The Company
HQ: Pleasanton, CA
14,894 Employees
Year Founded: 2005

What We Do

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

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