Senior Customer Solutions Engineer

Posted 11 Days Ago
Be an Early Applicant
Hiring Remotely in Jerusalem, ISR
Remote or Hybrid
Senior level
Automotive • Automation
Mobileye is leading the mobility revolution with its autonomous-driving and driver-assist technologies.
The Role
Own the technical interface between Mobileye and automotive OEM customers. Lead system understanding, issue analysis, solution definition, software integration, validation, and delivery for ADAS and autonomous-driving solutions. Translate customer feedback into technical requirements, coordinate cross-functional investigations, and support workshops, test drives, tuning sessions, and on-site activities. Build trusted customer relationships while improving technical workflows and supporting product development.
Summary Generated by Built In

Mobileye is transforming the way the world drives — from advanced driver assistance systems (ADAS) to fully autonomous vehicles. We are looking for a Senior Customer Solutions Engineer to join us at the forefront of this revolution and work hands‑on with some of the world’s leading automotive manufacturers.

This role is ideal for a highly technical engineer who enjoys customer interaction, system‑level problem solving, and real-world impact, and who wants to own the technical interface between Mobileye’s cutting‑edge technology and our customers.

 

What will your job look like:

  • Act as a technical authority and subject‑matter expert for Mobileye Driving Functions, ADAS, and AV solutions in front of customers.
  • Own the end‑to‑end technical engagement with customers, including system understanding, issue analysis, solution definition, and follow‑up.
  • Work closely with algorithmic engineering, product, R&D, and program teams to drive customer issue investigation and resolution.
  • Gather, analyze, and translate customer feedback and real‑world insights into clear technical requirements and product inputs.
  • Lead and support software version integration, validation, and delivery to customers, ensuring alignment between Mobileye core capabilities and customer use cases.
  • Take an active role in cross‑functional collaboration with Product, Sales, Marketing, and Engineering teams.
  • Proactively contribute to process improvement and technical workflow optimization across teams.
  • Work directly with leading OEMs through technical workshops, test drives, system tuning sessions, and on‑site support.
  • Build and maintain long‑term, trusted technical relationships with customers.

All you need is:

  • B.Sc. in Computer Science or a related engineering field.
  • 3+ years of experience in a customer‑facing technical role (e.g., customer engineering, systems engineering, field engineering, solutions engineering).
  • Strong ability and motivation to deep dive into complex algorithms, systems, and software behavior.
  • Excellent problem‑solving, analytical, and organizational skills, with a strong sense of ownership.
  • Proven ability to operate independently, take initiative, and collaborate across multiple teams.
  • Excellent communication and stakeholder‑management skills.
  • Fluent English and Hebrew.
  • Advantage:
  • Passion for cars, AI, and the intersection between the two.
  • Experience in software development or a strong understanding of the software development life cycle.
  • Experience working with or managing products, programs, or complex technical systems.
  • Background in ADAS, autonomous driving, computer vision, or large‑scale embedded systems.
  •  
     

Mobileye changes the way we drive, from preventing accidents to semi and fully autonomous vehicles. If you are an excellent, bright, hands-on person with a passion to make a difference come to lead the revolution!

Skills Required

  • Bachelor of Science degree in Computer Science or a related engineering field
  • 3 or more years of experience in a customer-facing technical role, such as customer engineering, systems engineering, field engineering, or solutions engineering
  • Ability and motivation to analyze complex algorithms, systems, and software behavior
  • Strong problem-solving, analytical, and organizational skills
  • Ability to work independently, take initiative, and collaborate across multiple teams
  • Excellent communication and stakeholder-management skills
  • Fluency in English and Hebrew
  • Passion for cars, AI, and their intersection
  • Experience in software development or strong understanding of the software development lifecycle
  • Experience working with or managing products, programs, or complex technical systems
  • Background in ADAS, autonomous driving, computer vision, or large-scale embedded systems
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The Company
HQ: Jerusalem
3,700 Employees

What We Do

Mobileye is leading the mobility revolution with its autonomous-driving and driver-assistance technologies, harnessing world-renowned expertise in computer vision, machine learning, mapping, and data analysis. Founded in 1999, Mobileye has pioneered such groundbreaking technologies as REM™ crowdsourced mapping, True Redundancy™ sensing, and the RSS™ safety model. These technologies are driving the ADAS and AV fields towards the future of mobility – enabling self-driving vehicles and mobility solutions, powering industry-leading advanced driver-assistance systems and delivering valuable intelligence to optimize mobility infrastructure. Mobileye technology is used in over 170 million vehicles worldwide. In 2022, Mobileye became an independent company while still being majority-owned by Intel. Mobileye’s headquarters and R&D center are based in Jerusalem, with additional offices across Israel and around the world.

Why Work With Us

Our technology enables self-driving vehicles and mobility solutions, powers industry-leading advanced driver assistance systems, and delivers valuable intelligence to optimize mobility infrastructure.

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