At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
Responsibilities:
- Assigned 25-35 Opportunities each month -- those are a mix of "Conversion only" Opps (perpetual licenses needing to be converted), "Mixed" Opps (existing subscription renewals needing to be renewed + perpetual licenses needing to be converted), and some "Renewals only" Opps (existing subscription renewals needing to be renewed).
- Renew and/or Convert customers to either like-for-like Modules or to Platform (OSH/SWO-SaaS/Flex SKU/DBSH/ITSM) -- you'll be focused largely on OSH-convertible perpetual Modules needing to be converted (formerly, our Orion suite - ie, NPM, NTA, NCM, IPAM, UDT, VNQM, SAM, etc) with some Database / Service Desk / DameWare / Tools intertwined in your deals.
- At all times, you'll be looking / assigned pipeline three months forward BUT also expected to work two-three months back. For example, today our Conversion/Renewals Sales teams are working deals lapsing in March '26 deals that lapsed back in October.
- Goal is to maintain a healthy balance of two metrics as you work your deals -- your Gross Price Increase Multiple (GPIM) and Gross Retention Rate (GRR) -- in order to maximize your Net Price Increase Multiple (NPIM) across your book of business. You'll be gunning for a Flat Available Target (GRR x GPIM = 1 NPIM) and a Net Price Increase Multiple Target (GRR x GPIM = 1.4 NPIM).
- First round of touches (to get a response) is worked out of OUTREACH. Once a customer responds, you'll start working out of your OUTLOOK/SFDC Plug-In to register Activities from Outlook to SFDC (where you'll work your book of business). Full cycle sales role, so you'll be working your book of business from beginning to end (Closed/Won or Closed/Lost).
Qualifications
- 2–3 years of proven software sales experience, preferably in SaaS or IT infrastructure solutions.
- A strong understanding of IT infrastructure, incident management, and DevOps/SRE practices is a plus.
- Excellent English communication skills, both spoken and written.
- Proficiency in Salesforce CRM.
- Ability to work independently, manage time effectively, and drive results in a fast-paced environment.
- Bachelor’s degree in Business, IT, or related field preferred.
- Excellent communicator and negotiator, comfortable influencing across multiple stakeholders/ cross functions.
- Must be able to thrive in a fast-paced, ever-changing environment.
- Strong business acumen, critical thinking, and problem-solving.
- Champion customer experience, quality, and technical excellence.
- Experienced in the software industry with knowledge of different licensing models, including on-premises, subscription, and SaaS.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Skills Required
- 2-3 years of proven software sales experience, preferably in SaaS or IT infrastructure solutions.
- Excellent English communication skills, both spoken and written.
- Proficiency in Salesforce CRM.
- Bachelor's degree in Business, IT, or related field preferred.
SolarWinds Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SolarWinds and has not been reviewed or approved by SolarWinds.
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Healthcare Strength — Health coverage is described as comprehensive, with some locations covering healthcare, dental, and vision at 100% and generally well-regarded plan quality. Feedback suggests wellness resources, counseling, and fitness reimbursements further strengthen the offering.
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Leave & Time Off Breadth — Paid time off, holidays, and a sabbatical after five years are part of the package. Feedback suggests global parental leave minimums add meaningful family support to the overall time-off mix.
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Pay Growth & Progression — Compensation is considered solid by many, with consistent raises noted alongside base pay. Feedback suggests bonuses and structured increases contribute to a sense of ongoing pay growth.
SolarWinds Insights
What We Do
SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
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