Senior Customer Quality Engineer

Posted 7 Hours Ago
Be an Early Applicant
Changzhou, Jiangsu, CHN
In-Office
Senior level
Industrial • Manufacturing
The Role
Leads customer quality activities by resolving complaints, analyzing quality and warranty data, supporting internal and customer audits, and driving corrective and continuous improvement actions. Partners cross-functionally on quality control and validates quality for new products and projects. Requires manufacturing experience, strong problem-solving and data-driven skills, teamwork, communication, and fluent English.
Summary Generated by Built In

Job Description:

Key Responsibilities & Tasks工作职责:

  • Work closely with cross-function team to solve customer complaint/ feedback,

与跨职能团队密切合作,解决客户投诉/反馈

  • Take part in internal quality audit to validate the effectiveness and continuity of improvement actions,

参与内部质量审核,以验证改进措施的有效性和连续性

  • Data analysis and drive for the improvement of delivered quality and warranty,

数据分析和驱动,以提高交付质量和保修

  • Support customer audit/visit and follow up actions, ensure the implementation of corrective actions and improvement actions.

支持客户审核/访问和跟进行动,确保纠正措施和改进措施的实施

  • Support other department in quality control, support new project to ensure quality validation of new product.

支持其他部门进行质量控制,支持新项目,确保新产品的质量验证

  • Other duties as assigned.

领导交代的其他工作

Experience & Qualifications任职资格:

  • Bachelor’s degree or above, major in Mechanics or Electronics will be better.

本科及以上学历,机械或电气专业为佳

  • 3+ years manufacturing working experience

3年多制造业工作经验

  • Skilled in problem solving, Data-driven, self-motivated.

具备问题解决,数据驱动和自我驱动能力

  • Good teamwork and communication skill

良好的团队合作和沟通能力

  • Fluent in English

英语流利




If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

About Terex:

Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.

We design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.

With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.

For more information, please visit www.terex.com.

Additional Information:

We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.  We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce.  Our culture is defined by our Terex Way Values – Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.  Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members.  To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.  You can request reasonable accommodations by contacting the recruiting department (person or department) at [email protected]

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

Skills Required

  • Bachelor's degree or higher
  • Major in mechanics or electronics
  • At least 3 years of manufacturing work experience
  • Problem-solving skills
  • Data-driven approach
  • Self-motivated
  • Teamwork and communication skills
  • Fluent English
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The Company
HQ: Norwalk, CT
7,883 Employees
Year Founded: 1933

What We Do

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization and offer complementary digital solutions designed to help our customers maximize their return on investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

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