Senior Customer Program Manager - Gen AI Software Solution

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Santa Clara, CA, USA
In-Office or Remote
200K-322K Annually
Senior level
Artificial Intelligence • Computer Vision • Hardware • Robotics • Metaverse
The Role
Manage the development and implementation of NVIDIA AI Software Solutions projects, leading multi-functional teams and ensuring successful delivery aligned with client needs.
Summary Generated by Built In

NVIDIA is seeking a versatile and experienced Sr. Customer Program Manager - Gen AI Software Solution to manage the development and implementation of innovative NVIDIA AI Software Solutions for OEMs System Partners. This role will be pivotal in managing multi-functional teams and ensuring successful project delivery, while aligning with business objectives and client needs.

What you will be doing:

  • Lead all aspects of the end-to-end lifecycle of NVIDIA Gen AI Software Solution projects, from inception to deployment across multiple OEMs throughout the definition of a framework that contemplates all aspects from design, development, validation and deployment.

  • Collaborate with internal and external partners to gather requirements, set project goals, and maintain clear communication throughout the project lifecycle.

  • Lead multi-functional teams of Infrastructure and Software engineers, Product managers, encouraging a collaborative and innovative work environment.

  • Provide technical guidance and support to the team, ensuring alignment to standard methodologies in Gen AI Software Solutions development and validation across OEM and our ecosystem partners.

  • Identify potential risks throughout the execution of the program, and develop mitigation strategies to ensure project success.

  • Establish and supervise key program/project metrics to evaluate project progress and outcomes.

  • Stay updated on NVIDIA Gen AI Software Solutions industry trends and new technologies to determine the best project direction and strategy.

What we need to see:

  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

  • 12+ years overall experience with 5+ years of experience in Gen AI Software and Solutions Project Management, with a focus on AI/ML solutions supporting external customers.

  • Proven experience managing complex software projects with multi-functional teams.

  • Strong understanding of Generative AI technologies including RAG, NIM and their applications.

  • Excellent communication and interpersonal skills, with the ability to engage effectively with diverse customers.

  • Proficiency in project management tools and methodologies (Agile, Scrum, etc.).

  • Ability to analyze and solve sophisticated problems in a fast-paced environment.

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 200,000 USD - 322,000 USD.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until May 9, 2026.

This posting is for an existing vacancy. 

NVIDIA uses AI tools in its recruiting processes.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Skills Required

  • Bachelor's degree in Computer Science, Engineering, or related field
  • 12+ years overall experience
  • 5+ years of experience in Gen AI Software and Solutions Project Management
  • Proven experience managing complex software projects
  • Strong understanding of Generative AI technologies
  • Excellent communication and interpersonal skills
  • Proficiency in project management tools and methodologies
  • Ability to analyze and solve sophisticated problems

NVIDIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NVIDIA and has not been reviewed or approved by NVIDIA.

  • Equity Value & Accessibility Equity awards and a discounted ESPP are highlighted as core parts of total compensation, enabling employees to share in the company’s success. Stock-based compensation and the two-year lookback ESPP are consistently described as especially valuable.
  • Healthcare Strength Health coverage is portrayed as robust, with comprehensive medical, dental, and vision options alongside mental health support and on-site care resources. Employer HSA contributions and wellness perks reinforce the depth of the offering.
  • Retirement Support Retirement programs are depicted as strong, featuring a meaningful 401(k) match with Roth options and support for Mega Backdoor Roth contributions. These elements position long-term savings as a notable advantage of the total rewards package.

NVIDIA Insights

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The Company
HQ: Santa Clara, CA
21,960 Employees
Year Founded: 1993

What We Do

NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, NVIDIA is increasingly known as “the AI computing company.”

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