Customer Engineer

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Hiring Remotely in Hyderabad, Telangana, IND
In-Office or Remote
Artificial Intelligence • Cloud • Robotics • Software
The Role

About Us

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

  • 5 to 10 years of relevant experience in the field.

  • Strong debugging skills to identify root causes and provide quick fixes.

  • Extensive experience with SaaS applications, RESTful web services, Kafka, ElasticSearch, gRPC, and Python for Data Science.

  • Good experience with various cloud infrastructure (AWS, Azure and GCP)

  • Good experience with various integrations (Salesforce, ServiceNow, JIRA, Zendesk, Workaround, Intune, etc)

  • Good experience in security standards (authentication/authorization) & practices including OAuth, SAML and SSO

  • Strong hands on experiencing on coding and Java /Python Scripting 

  • Excellent problem-solving skills with a get-things-done attitude.

  • Flexibility to work with global teams and adapt to various time zones.

  • Effective communication skills to liaise with both technical teams and customers.

  • Generative AI and Prompt engineering knowledge

Location _Hyderabad

Shift _ Starts for 6 PM IST

All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.

Automation Anywhere Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Automation Anywhere and has not been reviewed or approved by Automation Anywhere.

  • Fair & Transparent Compensation Pay is considered competitive to above average in many core roles, with sales and senior go-to-market positions noting strong on-target earnings and competitive packages. Feedback suggests several technical and leadership roles also view salary as a recurring strength.
  • Leave & Time Off Breadth Time off includes unlimited PTO in many postings, company holidays, volunteer days, and additional quarterly “Achievement Days” to unplug. Feedback suggests this breadth provides meaningful opportunities to rest and recharge.
  • Flexible Benefits Work practices emphasize flexible and hybrid arrangements, with remote options supported across roles. Feedback suggests this flexibility is a notable component of the total rewards experience.

Automation Anywhere Insights

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The Company
HQ: San Jose, CA
6,564 Employees
Year Founded: 2003

What We Do

Welcome to Automation Anywhere. We’re on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity. With 2.8M bots deployed at customers in 90 countries, and a network of over 2100 partners, we are a leader in the Gartner Magic Quadrant, and our AI-powered digital workforce platform optimizes the business processes of the world's largest enterprises and governments in virtually every industry including 85% of the top banks and financial institutions, 90% of the top healthcare institutions, 85% of the top technology companies, and 80% of the top telecom companies. Industry Awards and highlights: · Named a leader each year of Gartner Magic Quadrant for Robotic Process Automation · Named a Leader in Forrester Wave · Named a Leader and Star Performer in Everest Peak Matrix · Named a Leader in Nelson Hall NEAT Intelligent Automation Report · G2 Crowd 2020 Best Software Company · First Cloud-native digital workforce platform · 850+ pre-built, intelligent automation solutions · Bot security and IP protection · SaaS packages · Over 1.4M courses completed in Automation Anywhere University · Free AI-powered Community edition Try the world’s most advanced digital workforce platform today: https://bit.ly/startRPAtoday

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