Fincons Group is an IT business consulting company that has been designing the digital future of leading companies on international markets for over 40 years, offering forward-looking cutting-edge solutions and technologies. Fincons is a multinational with 2,500 people and several offices worldwide (in Italy, Switzerland, Germany, France, the United Kingdom, Belgium, the USA and India) and, at the same time, a Family Company where the founders play a strategic role with commitment and passion.
Fincons Group built its reputation on foreseeing and interpreting new business models and the rapid evolution of IT systems, by building a complete range of services: from IT consulting to system integration of leading vendor software solutions, from the offering of proprietary solutions to IT services in Smart-Shore, supporting clients from different industries (Energy & Utilities, Financial Services and Insurance, International Institutions, Manufacturing, Media, Public Administration and Transportation) along their digital transformation journey.
A core value for Fincons that drives our sustainability policies is the need to create a business model that generates a positive impact on people and society, through the creation of projects and initiatives to support the environment, communities, young people, sport and culture.
We are looking For:
Senior CSM ServiceNow Developer
For an international project, we are seeking talented ServiceNow Developers/Experts with strong hands‑on experience in Customer Service Management (CSM) and IT Service Management (ITSM).
The resource will be responsible for designing, developing, and maintaining ServiceNow solutions focused on the ITSM and CSM modules. The role also includes integrating ServiceNow with other systems using REST/SOAP APIs and MID servers.
Skills and Qualifications:
- Solid experience as a ServiceNow Developer
- Strong expertise in CSM and ITSM modules
- Excellent knowledge of ServiceNow scripting (JavaScript), SQL, HTML, CSS
- Strong understanding of ITIL processes
- Excellent command of the English language (B2)
- A structured career path designed to enhance and grow your skills
- Access to company training and certification programs
- Access to corporate benefits
Work Location
Hybrid – London (UK)
Availability for business travel is required.
The position is open to candidates of all genders.
Applications from individuals belonging to Protected Categories (with disability percentage above 46%) will also be considered.
All data will be processed and stored exclusively for the purposes of this and future recruitment processes, in accordance with Art. 13 of Legislative Decree 196/03 and the GDPR (EU Regulation 2016/679).
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What We Do
With more than 38 years of experience in IT Business Consulting, Fincons Group partners with clients to support business growth through innovation. The Group delivers tailored end-to-end software solutions to tier-1 clients in different industries: Media, Financial Services, Energy & Utilities, Manufacturing, Transportation, Public Administration and International Institutions. Fincons Group has built its reputation on foreseeing and interpreting new business models and the rapid evolution of IT systems, building a complete range of services: from research and consulting to design and IT development, from system integration of leading vendor software solutions right up to application management, structuring the digital transformation of any size of businesses. High quality and competitiveness are further guaranteed by the Smart-shore IT Service strategy made available through the Delivery Center in Bari (Italy) which provides advanced application management and system building services along the entire digital supply chain. The Group has ongoing collaborations with businesses, public institutions, research centers and universities through its Innovation Lab. Fincons Group has locations in Italy (Milan, Verona, Rome, Bari), in Switzerland (Küssnacht am Rigi, Lugano, Bern, Zurich), in Germany (Munich), in France (Paris, Lyon), in the UK (London) and in the USA (Los Angeles, New York, Austin). Fincons Group was listed in Italy’s Best Employers 2021 ranking drawn up by world-renowned Italian newspaper Corriere della Sera together with Statista, the global portal for market research. A further confirmation of the people-centric environment we built over the years.
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