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Our mission is to create a modern work experience that empowers organizations to be remarkable.
The Role
The Partner Ecosystem Programs & Success Manager will drive operational excellence across partner strategy, focusing on onboarding, program design, and performance benchmarks while collaborating with cross-functional teams.
Summary Generated by Built In
Job Description
The Partner Ecosystem Programs & Success Manager will sit within the Global Partner Ecosystem team and play a critical role in driving operational excellence across our partner strategy.
This role is responsible for designing, scaling, and optimising global partner programs, processes, and performance benchmarks. You will ensure consistency, efficiency, and measurable impact across regions and partner types, supporting the full partner lifecycle from onboarding through to revenue generation.
You will work cross-functionally with teams including RevOps, Partner Marketing, Partner Service Delivery, and Partner Managers to align global go-to-market (GTM) partner motions and improve overall partner productivity and outcomes.
Job Requirements
Job Responsibilities
Benefits
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:
The Partner Ecosystem Programs & Success Manager will sit within the Global Partner Ecosystem team and play a critical role in driving operational excellence across our partner strategy.
This role is responsible for designing, scaling, and optimising global partner programs, processes, and performance benchmarks. You will ensure consistency, efficiency, and measurable impact across regions and partner types, supporting the full partner lifecycle from onboarding through to revenue generation.
You will work cross-functionally with teams including RevOps, Partner Marketing, Partner Service Delivery, and Partner Managers to align global go-to-market (GTM) partner motions and improve overall partner productivity and outcomes.
Job Requirements
- Solid experience in Partner Success, Partner Programs, Onboarding, or similar roles
- Proven experience designing and scaling global partner programs
- Deep understanding of the end-to-end partner lifecycle (recruitment, onboarding, enablement, delivery, revenue, etc.)
- Experience working within complex, matrixed, global organisations
- Strong understanding of global partnership operational best practices
- Highly methodical and process-oriented mindset
- Excellent organisational and communication skills
- UK-based, within commuting distance of central London
Job Responsibilities
- Partner Programs & Operations
- Own global partner onboarding, enablement, program design, and operational processes
- Design and launch scalable global partner programs across all GTM partner types
- Define and evolve partner program frameworks to support scale, quality, and performance
- Establish governance models, benchmarks, and KPIs across the full partner lifecycle
- Cross-Functional Alignment
- Collaborate closely with RevOps, Partner Marketing, Partner Service Delivery, and Partner Managers
- Ensure alignment and operational consistency across all GTM partner motions
- Identify inefficiencies and lead initiatives to improve partner productivity and outcomes
- Performance & Optimization
- Track partner performance against defined benchmarks and SLAs
- Report on adherence to onboarding, enablement, delivery, and sales benchmarks
- Drive continuous improvement through data-driven insights and operational best practices
- Ensure programs support both short-term execution and long-term scalability
- Maintain operational rigor and continuously optimise processes across the partner lifecycle
Benefits
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:
- Company share options plan - every employee can eventually become a shareHolder
- Cash allowance for health insurance
- Annual vision allowance
- Annual Headspace subscription and wellness benefits
- Travel support (cycle scheme and season ticket loans)
- Hybrid working from day 1
- Work from home allowance - to get your home office set up!
- Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
- Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter
- 2 Social Impact days per year for volunteering
- Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
- Pension scheme auto-enrolment from day 1
- Fun company and team social events (locally and virtually with our global teams)
- We love birthdays - take the day off and receive a special gift
- If this sounds like something you've been looking for, we'd love to have you. Come on, join our village!
***Learn about HiBob's hybrid working model ***BELONGING AT HIBOB
Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email [email protected] or speak to the recruiter when they arrange a call with you. We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially.
Skills Required
- Solid experience in Partner Success, Partner Programs, Onboarding, or similar roles
- Proven experience designing and scaling global partner programs
- Deep understanding of the end-to-end partner lifecycle
- Experience working within complex, matrixed, global organisations
- Strong understanding of global partnership operational best practices
- Excellent organisational and communication skills
What the Team is Saying
Giovanna
Sr Account Executive
Alex
VP Corporate Marketing
Latisha
Sales Development Manager
Rebecca
Talent Acquisition Partner
Ana
Customer Experience Team Leader
Ashley
Office and Experience Manager
HiBob Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off includes about 20 days plus quarterly “Bob Balance Days,” a birthday day off, paid volunteer time, and holidays. Company‑wide recharge long weekends and volunteering time emphasize rest and community engagement.
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Flexible Benefits — Hybrid work is supported with a work‑from‑anywhere option for up to two months after six months and a home‑office stipend. Dog‑friendly offices and structured recharge days reinforce flexibility in how and where work happens.
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Equity Value & Accessibility — Equity grants are provided to all new hires with opportunities for additional grants over time. An expressed commitment to equitable pay accompanies the ownership component in careers materials.
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The Company
What We Do
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Huel, What3words, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.
Why Work With Us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.
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HiBob Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We love collaborating and connecting with our team members in person and we hope you do too. Our team spends 2-3 days per week in our NYC office.
Typical time on-site:
2 days a week
