Senior Credit Risk Manager

Posted Yesterday
Be an Early Applicant
Hiring Remotely in India
Remote
Senior level
Fintech • Mobile • Financial Services
Tala provides financial services to the global underbanked using next generation mobile technology and data science.
The Role
Lead credit risk for expansion and partnership portfolios: monitor portfolio health, develop and execute approval, limit, and pricing strategies, partner with Product and Data Science on decisioning and pilots, and provide leadership and stakeholder updates while adapting underwriting to limited data environments.
Summary Generated by Built In
About Tala
 
Tala is AI-native credit infrastructure for the global majority, combining proprietary risk intelligence with an expanding network of capital and distribution partners to power credit access at scale. Backed by more than $500 million in funding, Tala has distributed more than $7 billion in capital to more than 13 million customers across Africa, Latin America, and Asia—building one of the most robust datasets on thin-file borrowers anywhere in the world. Our mission is simple yet bold: to unleash the economic power of the global majority. We are looking for daring, data-driven leaders passionate about building the trust and credit infrastructure for the global majority.
 
Our pioneering work and proven impact have earned us consistent recognition, including being named to:
CNBC’s Disruptor 50 for five years.
CNBC’s World's Top Fintech Companies for two consecutive years.
Forbes’ Fintech 50 list for nine consecutive years.
Visionary investors, persuaded by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success.
 
Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.
 
Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!

We are seeking an experienced, impact-oriented credit leader to own Tala's Expansion Markets risk function, covering our growth D2C markets and our Partnership (B2B2C) underwriting. The candidate will report to the Director of Risk and will be the key analytical and strategic owner for these portfolios - responsible for risk performance monitoring, strategy development and implementation, and cross-functional execution with Product and Data Science squads. A defining element of this role is the ability to translate both current portfolio performance and long-term forward-looking expectations into risk strategy - including in markets where data histories are still maturing and conviction must be built from first principles, lending intuition, and structured judgment rather than established baselines.

The ideal candidate is a strong credit practitioner who combines analytical rigor with strategic instinct and consumer lending intuition. They are equally comfortable synthesizing net new data points into a credible underwriting strategy for a partnership pilot as they are partnering with Product to shape decisioning roadmaps. They thrive in ambiguity, move with urgency, and communicate with precision.

What You'll Do

    Expansion Portfolio Ownership & Credit Strategy
  • Responsible for understanding portfolio health across the full customer lifecycle and making strategy recommendations accordingly

  • Develops and executes credit strategies within Tala's decisioning frameworks, including approval rate calibration, limit setting, and pricing

  • Monitors portfolio KPIs continuously, identifies emerging trends (volume, quality, customer behavior), and translates findings into actionable strategy changes

  • Develops existing decisioning frameworks to support evolution of portfolio

  • Partners with Product and Data Science squads to translate risk strategy priorities into decisioning improvements - from feature development to model calibration to A/B test design

  • Provides concise, well-reasoned portfolio updates to leadership, Finance, and Capital Markets stakeholders

  • Partnership Underwriting
  • Leads underwriting strategy for partnership pilots and ongoing risk management for Tala's B2B2C portfolio including evaluating net new partner data, assessing its quality, and incorporating into credit policy

  • Establishes and maintains credit policies tailored to partnership structures, ensuring alignment with Tala's enterprise risk appetite while accounting for partner-specific dynamics (e.g., data availability, regulatory environment, customer profile)

  • Evaluates new partnership opportunities from a risk perspective, providing structured assessments of underwriting feasibility, expected performance, and risk-adjusted economics

  • Partners with Data Science on data collection strategies for pilots - balancing what's needed to support future model development and policy design against prudent cost exposure

What You'll Need

  • 6+ years of experience in unsecured consumer lending, with hands-on ownership of credit portfolio performance in a high-volume, data-driven environment

  • Demonstrated ability to develop and execute credit strategies that balance growth and risk - including experience with approval policy, pricing, limit management, and portfolio segmentation

  • Experience with partnership or B2B2C lending a strong plus; comfort adapting underwriting frameworks to non-standard data environments required

  • Strong analytical foundation; comfort with ambiguity and indirect data signals when direct data is unavailable

  • Proactive and inquisitive approach to identifying and surfacing emerging risks and opportunities before they become problems

  • Clear, precise communicator - able to synthesize complex portfolio dynamics into crisp recommendations for both technical and non-technical audiences

  • Strong cross-functional instincts; track record of influencing product and engineering partners on credit priorities without direct authority

  • Proficiency in SQL required; Python preferred

  • Bachelor's degree in finance, engineering, statistics, or a related discipline

  • Comfortable working in a fast-paced, global environment with distributed teams across multiple time zones

Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Skills Required

  • 6+ years of experience in unsecured consumer lending with hands-on ownership of credit portfolio performance
  • Demonstrated ability to develop and execute credit strategies including approval policy, pricing, limit management, and segmentation
  • Experience with partnership or B2B2C lending
  • Strong analytical foundation and comfort working with ambiguous or indirect data signals
  • Proactive, inquisitive approach to identify and surface emerging risks and opportunities
  • Clear, precise communicator able to synthesize complex portfolio dynamics for technical and non-technical audiences
  • Track record of influencing product and engineering partners on credit priorities without direct authority
  • Proficiency in SQL
  • Experience with Python
  • Bachelor's degree in finance, engineering, statistics, or related discipline
  • Comfortable working in a fast-paced, global environment with distributed teams across time zones
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The Company
HQ: Santa Monica, CA
484 Employees
Year Founded: 2011

What We Do

Tala is a global technology company on a mission to build a financial system that works for everyone. More than 6 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. We are present in the United States, Kenya, Mexico, the Philippines and India.

Why Work With Us

We are on a global mission to serve the underserved. We use mobile technology and data science to make financial services simple, inclusive, and accessible. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about the mission.

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