Senior Credit Manager

$102,400.00-$140,700.00 Annual

This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus. 

Lead North American customer credit and collection functions setting operational standards for risk assessment, credit approval, and customer portfolio analysis in dynamic marketplace. Communicate clearly and concisely with all levels, including JM senior management and external parties. Utilize persuasive negotiation skills. Create strategic partnerships with a focus on maximizing sales and building customer relationships while controlling credit risk. Provide credit expertise and updates to JM Businesses, including international locations at times. Enforce credit policies to ensure operational consistency, internal control compliance and customer risk mitigation; current policies and procedures are regularly communicated to global stakeholders. Set proactive leadership tone in developing and sustaining customer relationships. Proficient in financial statement analysis and external sources research. Market knowledge essential for early risks detection and related customer product delivery decisions. Subject matter expert in customer bankruptcy counterclaim and defense efforts. Leads a credit team of four, along with oversight of related JM European functions. Actively participate in growth strategies, diligence and business integrations.

Anticipated deadline to apply: 11/01/2024 This deadline is Johns Manville’s good faith estimate of when the application will close. Johns Manville may extend the deadline and will update this posting promptly if it is extended.

Your Day-to-Day:

• Manage a small credit portfolio of JM Customers, as well as Precious Metal Vendors.
• Staff hiring, priority setting, performance communications, compensation and termination.
• Actively support employee growth and development through training, mentoring and coaching with focus on succession planning.
• Represent JM at credit trade meetings and shows.
• Analyze monthly metrics packages and customer status updates to CFO and business leaders.
• Authorize credit using staff recommendations, credit applications, available financial data and credit references considering associated market risks. 
• Authorize customer delivery holds/orders releases as appropriate after consulting customer service. 
• Establish required methodology and models to analyze credit portfolio based on customary standards including company, industry, and country.
• Partner with senior management and business units to evaluate and approve all deviations from standard terms; analyze and recommend sales terms for new and existing customers.
• Manage contracts for various credit tools, trade groups and local credit insurance.
• Approve revised credit terms for payment of delinquent accounts.
• Develop and share customer risk assessment tools.
• Visit key customers to build relationships, resolve credit concerns and improve customer service.
• Counsel and advise on international business including credit risk, export documentation, country regulations, letters of credit, terms, credit insurance and foreign exchange. 
• Recommend reserve amounts and review accounting status of bad debts.
• Contract with Collection Agencies when necessary.
• Provide expertise as it relates to credit for SAP enhancements.
• Periodically review Lock Box efficiencies for potential cost reductions or cash application enhancements.
• Annually review, update and publish Global Credit Policy.

What You Bring to the Team:

• Bachelor’s degree in business with a minimum of 10 years of related experience including Credit Manager role.
• NACM Credit Designation Preferred
• Thorough knowledge of federal and state statutes governing liens, bonds, bankruptcy, and Uniform Commercial Code.
• Capable of utilizing creative tools to extend credit to marginal accounts: guarantees, joint-checks and letters of credit.
• Proven track record of managing and developing a credit staff for minimum of five years.
• Premium interpersonal, verbal and written communication skills.
• Decisive problem solving, conflict and issue resolution skills.
• Strong “tone-setting” leadership skills including delegation.
• Strong understanding of a manufacturing environment as it pertains to credit.
• Focus on Credit Metrics and benchmarking.
• Process improvement focused.
• Moderate travel required (11 – 29 days per year)
• Work environment is typical of an office setting

Please Keep in Mind

If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.

Benefits

Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.

Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.

Diversity & Inclusion

Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Our D&I council is composed of employees from locations across North American & Europe who meet regularly and work to promote and foster an environment of inclusion. Born from our D&I council is our network of employee resource groups (ERGs) that are focused on supporting diverse communities in the workplace. Review more about our diversity & inclusion initiatives on JM’s Career page.

Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.