Senior Counsel, Privacy & Product (Hybrid)

Posted 3 Days Ago
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London, Greater London, England, GBR
Hybrid
Senior level
Food • Mobile
The Role
Provides strategic legal counsel to Product, Engineering, Security, Commercial, Partnerships, and Marketing teams on privacy, data protection, AI, cybersecurity, consumer protection, and product development. Serves as Deputy Privacy Officer, leads global privacy program initiatives, advises on AI governance and security incidents, and develops practical legal processes, policies, agreements, and disclosures. Partners with Booking Holdings on privacy governance and regulatory matters.
Summary Generated by Built In

Location: London, UK – Hybrid (2 days per week in office)

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the job
OpenTable is looking for a highly motivated, practical, and business-oriented Senior Counsel, Privacy & Product to join our Legal team. You will serve as a trusted advisor to OpenTable’s Product, Engineering, Security, Commercial, Partnerships, and Marketing teams, providing strategic and practical counsel across product development, privacy and data protection, artificial intelligence, information security, consumer protection, and related regulatory matters. You will also serve as OpenTable’s Deputy Privacy Officer, helping lead and operationalize OpenTable’s global privacy program and serving as a key liaison with Booking Holdings, Inc. (BHI) on privacy and data protection matters. This role is ideal for a lawyer who enjoys working closely with commercial, product and technical teams, navigating emerging areas of law, and developing practical solutions that enable responsible innovation at scale.

Responsibilities

  • Serve as a primary legal partner to OpenTable’s Product, Engineering, Security, Commercial, Partnerships, and Marketing teams, providing end-to-end counseling on new products, features, data uses, integrations, consumer experiences, and other strategic initiatives.
  • Serve as Deputy Privacy Officer for OpenTable, helping lead and operationalize OpenTable’s global privacy program and serving as a key liaison with BHI on privacy strategy, governance, regulatory developments, and group-wide privacy initiatives.
  • Advise on global privacy and data protection requirements and embed privacy-by-design principles into OpenTable’s products and operations, including counseling on data collection, use, sharing, retention, consent, personalization, and consumer rights.
  • Provide strategic legal guidance on the development, deployment, procurement, and use of artificial intelligence and emerging technologies, including generative AI and AI-powered product features, and help develop scalable AI governance frameworks as the regulatory landscape evolves.
  • Provide strategic legal advice and guidance to Product teams regarding product development, launch, and sunsetting, with strong focus on legal risks related to data privacy, cybersecurity, data usage and ownership, consumer protection, and marketing. 
  • Partner closely with OpenTable’s Information Security team on cybersecurity and data security matters, including product and vendor security risk, security requirements, incident response, potential data breaches, regulatory obligations, and remediation.
  • Identify and address emerging product, privacy, AI, security, consumer protection, and regulatory risks; draft and negotiate related agreements and terms; and develop scalable legal processes, policies, playbooks, and disclosures that enable the business to innovate responsibly.

Minimum Qualifications

  • 8+ years of relevant legal experience, including significant experience advising on privacy, data protection, technology, and product matters, preferably in-house at a technology, consumer, marketplace, or other high-growth company.
  • J.D. from an accredited U.S. law school and active membership in good standing in at least one U.S. state bar, or equivalent legal qualification and authorization to practice law in the United Kingdom.
  • Deep knowledge of U.S. and global privacy and data protection laws, including GDPR and U.S. state privacy laws, as well as global consumer protection laws, with demonstrated experience translating complex legal and regulatory requirements into practical product and business guidance.
  • Significant experience providing product counseling, including partnering directly with Product and Engineering teams on new products, features, data uses, and technology initiatives from development through launch.
  • Experience supporting or helping lead a global privacy program, including privacy governance, policies, compliance frameworks, and cross-functional implementation.
  • Experience advising on information security and cybersecurity matters, including security requirements, incident response, and related regulatory obligations.
  • Strong judgment, communication, and stakeholder-management skills, with demonstrated ability to assess risk, navigate ambiguity, and provide practical advice to cross-functional teams and senior leaders.

Preferred Qualifications

  • Experience advising on artificial intelligence and emerging technologies, including legal and regulatory considerations associated with developing, deploying, or procuring AI-enabled products and services.
  • Experience working within a complex global organization or corporate group and partnering effectively with enterprise-level legal, privacy, security, compliance, or governance functions.
  • CIPP/US, CIPP/E, CIPM, AIGP, or similar privacy or AI certification preferred.
Benefits and Perks
  • 5 weeks paid vacation
  • Private health & dental insurance
  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being:
    • Company-paid therapy sessions through SpringHealth
    • Company-paid subscription to Headspace
    • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  • Paid parental leave
  • Time off for your birthday
  • Paid volunteer time
  • Focus on your career growth:
    • Development Dollars
    • Leadership development
    • Access to thousands of on-demand e-learnings
  • Travel Discounts
  • Employee Resource Groups
  • Income protection and life assurance
  • Employee Assistance Program - including 24/7 GP & free legal advice
  • Pension plan contributions
  • Discounted gym membership
  • Bike2Work
  • Season ticket loan
  • Social events & Thursday happy hours
  • Free lunch 2 days per week

The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need any reasonable adjustments during the application/interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-BR1

#LI-Hybrid

Skills Required

  • 8+ years of relevant legal experience, including significant privacy, data protection, technology, and product experience
  • J.D. from an accredited U.S. law school and active membership in good standing in at least one U.S. state bar, or equivalent UK legal qualification and authorization to practice
  • Deep knowledge of U.S. and global privacy and data protection laws, including GDPR and U.S. state privacy laws
  • Experience with global consumer protection laws and translating legal requirements into practical product and business guidance
  • Significant product counseling experience with Product and Engineering teams from development through launch
  • Experience supporting or helping lead a global privacy program, including governance, policies, compliance frameworks, and implementation
  • Experience advising on information security and cybersecurity matters, including incident response and regulatory obligations
  • Strong judgment, communication, and stakeholder-management skills
  • Experience advising on artificial intelligence and emerging technologies
  • Experience working within a complex global organization or corporate group
  • CIPP/US, CIPP/E, CIPM, AIGP, or similar privacy or AI certification

OpenTable Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OpenTable and has not been reviewed or approved by OpenTable.

  • Leave & Time Off Breadth — Time off is positioned as generous, including ample PTO, company-wide recharge time, and additional one-off days such as a birthday/celebration day. Paid volunteer time is also included, reinforcing a broad time-off offering beyond standard vacation and holidays.
  • Wellbeing & Lifestyle Benefits — Wellbeing support is positioned as a meaningful part of the package, including company-paid therapy sessions and a paid mindfulness subscription. Flexibility policies such as meeting-free Fridays and “work from (almost) anywhere” are also framed as lifestyle-supporting benefits.
  • Strong & Reliable Incentives — Variable pay and upside are highlighted for some roles, especially sales positions where on-target earnings and accelerators can meaningfully raise take-home pay when goals are met. Some postings also indicate eligibility for annual bonuses in certain roles.

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The Company
HQ: San Francisco, CA
1,891 Employees
Year Founded: 1998

What We Do

With millions of diners, tens of thousands of restaurants, and 20+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations, and maximize revenue. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Why Work With Us

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

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