The Role
Manage key client accounts while driving sales and building relationships with HNI and Corporate clients; involves client support and market analysis.
Summary Generated by Built In
Responsible for managing key client accounts, driving sales, and building strong, lasting relationships with clients. This role involves both sales and account management functions. Plays a pivotal role in maintaining and growing Wakanow’ HNI and Corporate client base, generating revenue, and ensuring high client satisfaction.
- Client Relationship Management:
- Develop and maintain strong, long-term client relationships.
- Understand clients' needs, objectives, and challenges.
- Act as the primary point of contact for clients.
- Generate new leads of HNI and Corporates.
- Sales and Revenue Generation:
- Identify and pursue sales opportunities for new and existing HNI and Corporate accounts.
- Develop and implement sales strategies to meet or exceed sales targets.
- Present products or services effectively to clients.
- Negotiate and close sales deals.
- Account Planning:
- Develop account plans and strategies to maximize client satisfaction and revenue.
- Identify growth opportunities within accounts.
- Cross-Selling and Upselling:
- Identify opportunities to cross-sell or upsell Wakanow products or services.
- Collaborate with the marketing team to develop campaigns that target new and existing HNI and Corporate clients.
- Account Documentation:
- Maintain accurate and up-to-date records of client interactions, sales, and account status.
- Prepare weekly/monthly reports on account status and sales activity.
- Client Support:
- Address client inquiries, concerns, and requests promptly and professionally.
- Ensure client satisfaction by providing excellent customer support.
- Market Knowledge:
- Stay updated on industry trends, market conditions, and competitors.
- Provide business with insights and information relevant to increasing market leadership.
Requirements
Qualifications and Requirements:
- Bachelor's
degree in, or a related field.
- Proven
experience in corporate sales or account management of any sector with a minimum of 3-5 years of successful track
record.
- Exceptional
communication and interpersonal skills, capable of building and
maintaining strong client relationships.
- Strong
analytical abilities to assess sales data, draw valuable insights, and
implement data-driven strategies.
- Excellent
negotiation and presentation skills.
- Ability
to work in a fast-paced and dynamic environment, handling multiple
projects simultaneously.
- Proficient
in using CRM software and MS Office Suite.
Skills Required
- Bachelor's degree in any related field
- Proven experience in corporate sales or account management
- Exceptional communication and interpersonal skills
- Strong analytical abilities to assess sales data
- Excellent negotiation and presentation skills
- Ability to work in a fast-paced environment
- Proficient in using CRM software and MS Office Suite
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The Company
What We Do
Wakanow is Africa's leading travel tech company, offering a comprehensive online platform for booking flights, hotels, vacation packages, visa assistance, and airport transfers.
