Senior Coordinator, Telesales

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

WHAT YOU WILL OWN:
While leads are provided, you will be expected to:
● Have the ability to sell on the phone as second nature.
● Be relentless in researching, reaching out to, and speaking to the right decision-makers in a business.
● Be sales-minded and resourceful to hit set KPIs.
● Meet requirements in documentation accuracy, partner approval, and systems processing.
● Keep records of calls and sales and note useful information in an organized fashion.
● A knack for objection handling, persuasiveness, instilling urgency, and acting in a fast-paced fashion.


ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.
● As this is a 100% telesales role, the incumbent must be comfortable making outbound calls via digital communication tools and be on the phone over extended periods of time.
● Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Malay fluently.
● Previous telesales experience is not necessary but is an added advantage.
● Comfortable in working with online business tools such as Google applications. Experience with Salesforce is a plus, but not mandatory.
● A strong relationship builder, target-oriented, resilient, and a team player with a willingness to learn.