The Senior Contract Recruiter will lead end-to-end recruitment for our Go-To-Market (Sales, Pre-Sales, Post-Sales) and G&A business units across our international business (EMEA). In this 4-month contract role, you will partner directly with senior leadership to build pipeline, drive hiring momentum, and execute talent acquisition strategies in a fast-paced environment. You will own candidate sourcing, screening, stakeholder management, and offer negotiation while ensuring an exceptional candidate experience and maintaining alignment with UK employment standards.
Key Responsibilities- Stakeholder Partnership: Act as a trusted strategic advisor to UK hiring managers across GTM (Enterprise Sales, Solution Engineering, Customer Success) and G&A (Finance, Legal, HR), aligning hiring strategies with business priorities.
- Full-Lifecycle Recruitment: Manage the end-to-end recruitment lifecycle from kickoff intake meetings to offer extension and onboarding handoff.
- Sourcing Strategy: Design and execute targeted direct-sourcing campaigns utilizing LinkedIn Recruiter, specialized UK job boards, and professional networks to pipeline top-tier commercial and corporate talent.
- Assessment & Screening: Conduct rigorous competency-based and behavioral screenings to evaluate candidate alignment with job requirements and company culture.
- Candidate Experience: Deliver a seamless, transparent, and high-touch experience for candidates, ensuring prompt feedback and ongoing communication.
- Process Excellence & Compliance: Maintain accurate records within the Applicant Tracking System (ATS), manage interview scheduling, and ensure full compliance with UK employment laws and right-to-work regulations.
- Market Insights: Provide hiring managers with real-time insights on UK talent market dynamics, compensation benchmarks, and competitive landscapes.
- Experience: 7+ years of full-lifecycle recruiting experience, with proven success hiring within GTM (Sales, Pre-Sales, Customer Success/Post-Sales) and G&A functions.
- Seniority Level: Demonstrated track record operating at a P4 / Senior Recruiter level, managing high-volume or complex senior roles independently.
- International Market Expertise: Deep knowledge of the EMEA recruitment landscape, compensation structures, and UK labor standards/employment legislation.
- Sourcing Skills: Advanced direct-sourcing capabilities with a track record of engaging passive talent in competitive markets.
- Stakeholder Management: Exceptional communication skills with the ability to influence senior leadership and hiring managers in a fast-paced setting.
- ATS Proficiency: Hands-on expertise using modern Applicant Tracking Systems (e.g., Greenhouse, Lever) and sourcing tools.
- Contract Readiness: Immediate availability to commit to a full-time, 4-month contract in the UK.
- Prior experience delivering in both fast-growth tech/SaaS environments and agency backgrounds.
- Bachelor’s degree preferred
Method of Application: Apply online.
Application Window: The application window is expected to close at least 5 days from the posting date. The application was posted on 09/23/2026.
Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.
All questions or concerns about this posting should be directed to the Talent team at [email protected].
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Skills Required
- 7+ years of full-lifecycle recruiting experience
- Experience hiring for GTM functions including Sales, Pre-Sales, and Customer Success/Post-Sales
- Experience hiring for G&A functions
- Experience operating at a P4 or Senior Recruiter level
- Experience managing high-volume or complex senior roles independently
- Deep knowledge of the EMEA recruitment landscape
- Knowledge of compensation structures and UK employment legislation
- Advanced direct-sourcing experience, including passive candidate engagement
- Exceptional communication and senior stakeholder management skills
- Hands-on experience with modern Applicant Tracking Systems such as Greenhouse or Lever
- Immediate availability for a full-time, four-month contract in the UK
- Experience in fast-growth technology or SaaS environments
- Agency recruiting experience
- Bachelor's degree
Talkdesk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Talkdesk and has not been reviewed or approved by Talkdesk.
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Leave & Time Off Breadth — Time off is described as generous, with unlimited PTO, paid sick days, and dedicated volunteer time available. Vacation allowances of at least three weeks and an 'unlimited time off' approach are offered, provided work responsibilities are met.
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Healthcare Strength — Healthcare coverage includes medical, dental, and vision for employees and dependents, alongside disability and life insurance. Coverage depth is highlighted as a core strength within the package.
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Flexible Benefits — Flexibility is emphasized through a remote-work program and work-from-home options. Compensation elements and perks such as commuter benefits and fitness stipends provide configurable support for different needs.
Talkdesk Insights
What We Do
Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX Cloud is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience. Learn more and request a demo at www.talkdesk.com.
