Senior Content Marketing Manager, Customer Stories

Reposted Yesterday
Hiring Remotely in New York, NY
Remote or Hybrid
115K-130K Annually
Senior level
Productivity • Sales • Software
The Work OS that gives everyone the power to build and improve the way their organization runs.
The Role
The Senior Content Marketing Manager will lead customer storytelling strategies, creating impactful narratives across various platforms to enhance customer engagement and drive business results.
Summary Generated by Built In

Every day, our customers use monday.com to transform how they work — from Canva, to Coca-Cola, to McDonalds, and more. Their stories are what make our brand real, powerful, and human.

We’re looking for a Senior Content Marketing Manager – Customer Stories to own and elevate how we tell those stories. This role is about capturing the spark of what happens when teams use monday.com, and turning it into narratives that inspire, connect, and drive business impact.

You’ll partner closely with customer advocacy, product marketing, the content guild, and the wider marketing team to bring our customers’ voices to life across every channel — from long-form hero stories to short-form social, from videos to keynote moments.

If you love digging into customer journeys, finding the emotional and value-based core of their success, and crafting stories that make people say “I want that for my team,” this is the role for you.

Please include a portfolio/writing sample with application. Note this is a hybrid position of 3 days/week in our NYC office.



Why monday.com?

monday.com is one of the fastest-growing SaaS companies in the world, which means our employees have the opportunity to grow with us. We embrace and encourage initiative, innovation, and accountability at all levels — to fuel the company’s continued success.

  • 4+ years of content marketing experience in a B2B SaaS environment
  • Proven track record of creating content that drives business results and supports sales teams
  • Strong collaboration skills and experience working cross-functionally with marketing and sales teams globally
  • Adept at interviewing, with a talent for asking questions that reveal meaningful responses
  • Exceptional writing skills, with the ability to craft clear, engaging, and impactful content
  • Experience leveraging AI tools to streamline content creation and enhance efficiency
  • Executive presence and confidence in presenting key findings to large teams
  • Ability to travel at times for case study interviews and customer events in the U.S

What monday.com can offer you:

  • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program
  • An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
  • Monthly stipends for food, wellness, and commuter/remote work
  • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
  • Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified
  • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
  • A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

For New York City-based hires only: Compensation Range: $115,000-$130,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

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The Company
HQ: New York, NY
3,049 Employees
Year Founded: 2012

What We Do

monday.com is a work operating system that transforms the way teams work together. We’ve created a solution that connects people to workplace processes promoting a culture of transparency & empowerment. We're obsessed with building an excellent product. Our goal is to create a work operating system that people will love to use—one that’s fast, beautiful & responsive.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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monday.com Teams

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About our Teams

monday.com Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model!

Typical time on-site: 3 days a week
HQNew York, NY
HQTel Aviv-Yafo, IL
Denver, CO
London, GB
Melbourne, VIC
São Paulo, BR
Sydney, NSW
Warsaw, PL
Learn more

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