Senior Content Designer

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Hiring Remotely in Mexico City, Cuauhtémoc, Mexico City
In-Office or Remote
Fintech • Mobile • Financial Services
Tala provides financial services to the global underbanked using next generation mobile technology and data science.
The Role
About Tala

At Tala, we’re applying advanced technology and human creativity to solve what legacy institutions can’t or won't. We are a global financial infrastructure company on a mission to unleash the economic power of the global majority, recognizing that today’s financial infrastructure doesn’t work for most of the world’s population.

We’re the first and only platform to combine the intelligence of a credit bureau, the payments execution of a fintech, and the relationship expertise of a bank into one vertically integrated solution. Our platform is powered by an expansive moat of proprietary data and AI/ML decisioning technology, enabling us to deliver instant, reliable liquidity personalized to every customer's needs. Through our flagship credit app, we’ve disbursed over $7 billion in credit to more than 12 million customers across Latin America, Southeast Asia, and East Africa. These customers have leveraged Tala products to start and expand small businesses, manage day-to-day needs, and pursue their financial goals.

Our pioneering work and proven impact have earned us consistent recognition, including being named to:

CNBC’s Disruptor 50 for five years.
CNBC’s World's Top Fintech Companies for two consecutive years.
Forbes’ Fintech 50 list for nine consecutive years.

Visionary investors, persuaded by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success.

Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.

Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!

The Role 
We are looking for a content designer to join our Experience Design team. Content design is at the heart of our design process and you'll work side-by-side with product designers, product managers, engineers, and researchers to shape the future of Tala products.

What You'll Do

  • Create content for our mobile app experience across all touchpoints, including navigation and UI content, in-app notifications, chatbots, help, and more.
  • Contribute to projects in ways that enhance the clarity and usability of product experiences, and guide teams towards solving the most important problems.
  • Edit and contribute to designs and content using Figma.
  • Collaborate with design on page layout, interactions, and visual tone.
  • Use data and research to evaluate your content’s impact, and push for continuous improvement that shows real results.

What You'll Need

  • 5+ years working in a product design environment on consumer apps where you owned content design projects and strategy; financial services expertise is an advantage
  • Fluency in Spanish and English
  • Experience working with Figma; creating content components is an advantage
  • Experience designing human-centered solutions using language that scales across markets and locales.

Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

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The Company
HQ: Santa Monica, CA
484 Employees
Year Founded: 2011

What We Do

Tala is a global technology company on a mission to build a financial system that works for everyone. More than 6 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. We are present in the United States, Kenya, Mexico, the Philippines and India.

Why Work With Us

We are on a global mission to serve the underserved. We use mobile technology and data science to make financial services simple, inclusive, and accessible. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about the mission.

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