Senior Content Designer

Posted 2 Days Ago
Be an Early Applicant
Prague
Hybrid
Senior level
Software
The Role
The Senior Content Designer will enhance user experiences for Ataccama’s B2B SaaS products through effective UX copy and documentation. The role involves collaborating with cross-functional teams to identify customer needs, streamline content complexity, and deliver valuable information for users. The position emphasizes customer-centric design and data-driven improvements to elevate content practices.
Summary Generated by Built In

At Ataccama, we’re at the forefront of data management, creating a cutting-edge product suite that empowers global businesses to organize, label, and improve the quality of their data at scale. We turn vast data troves into shapes our customers can trust and act upon, now enhanced by AI. Our solutions drive meaningful change, and companies like HP, T-Mobile, Avon, and Allianz rely on us daily.


It’s what made us a leader in the Gartner Magic Quadrant for Augmented Data Quality Solutions for three consecutive years, most recently in 2024.


What the role is

We are looking for a Senior Content Designer with a track record of delivering exceptional B2B SaaS experiences. You’ll contribute to high-impact initiatives for our flagship products, collaborating closely with cross-functional teams to shape the future of data management. 


Your responsibility will be to ensure users have the information they need at every stage of their journey, creating a seamless experience through thoughtful UX copy and comprehensive product documentation.


This role is pivotal in elevating our content design practice and delivering exceptional customer value.


Why join us

We prioritize empowerment, collaboration, and innovation. You’ll join a company where your ideas are valued and can drive significant impact.


We embrace remote work and are open to hybrid or relocation arrangements. We create a workplace where everyone can thrive. #LI-remote

Your mission

  • You’ll immerse yourself in hands-on content design, solving complex customer problems while guiding the success of critical initiatives.
  • Discover: Develop a deep understanding of our platform’s capabilities. Dive into product discovery and engage with customers to unearth opportunities for enhancing user experience, continually building empathy for their needs.
  • Collaborate: Partner with Product Designers, Product Managers, Engineers, UX Researchers, and cross-functional stakeholders to continually deliver value to our customers.
  • Create: Craft clear, concise, and effective UX copy and product documentation that provide customers with the guidance they need, exactly when and where they need it.
  • Ship: Deliver good and iterate to great.

About you

  • You bring a wealth of experience writing UX copy and documentation for complex B2B SaaS products, with a deep understanding of enterprise customers.
  • You put the customer front and center.
  • You use data to drive continuous improvement and are comfortable working with user insights.
  • You communicate clearly in person and in writing and use storytelling to articulate content design decisions to different audiences.
  • You are collaborative and invest in the way you and your teams work.
  • You have a sense of ownership, with the ability to navigate ambiguity, make informed decisions, and drive work forward.
  • You have a holistic approach to writing and balance customer-centricity and business goals to make exceptional products.
  • You streamline complexity.
  • As a bonus, experience with AI-driven use cases, data-oriented products, or data visualization is appreciated.

  • We believe diverse teams create the best products. If you're passionate about design and data management, we encourage you to apply—even if your experience doesn't perfectly align with every requirement. We're excited to see what you'll bring to the table.

Work equipment

  • Company laptop
  • Company mobile phone + SIM card & package of mobile data

Perks & Benefits

  • Long-Term Incentive Program
  • "Bring Your Friend" referral program
  • Flexible working hours & flexible working setup
  • The Global Family Support Program - A paid leave program to help all parents focus on the new addition to their family
  • 2 sick days and 25 days of vacation, with the option to request additional Flexible Time-Off days when needed
  • Flexipass or Multisport card (after finishing your probation period)
  • Annual package for mental health support
  • Shared company cards for free entrance to Prague Zoo & Botanical Garden
  • Company bikes, longboards, e-scooters
  • Online company language courses
  • Conference tickets to the best industry events of the year
  • Online courses & company access to Udemy to hone your skills
  • Company library, where you can even suggest the best educational books for us to order
  • Kitchens stocked with fresh fruit and juice, teas, and the best coffee

  • While we highly value cooperation with all our business partners, we don’t accept unsolicited resumes from any sources other than directly from a candidate. We reserve the right not to pay any fee for sending an unsolicited offer containing the details or resume of a job candidate, even if the relevant candidate is employed by our company. 

The Company
HQ: Stamford, CT
457 Employees
On-site Workplace
Year Founded: 2007

What We Do

Ataccama Corporation is an international software company that prides itself in delivering cutting-edge technology used for data quality, master data management, data governance, and big data. Leading financial, commercial, and government organizations choose Ataccama technologies for their proven ability to execute and deliver real business benefits.

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