Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionHow should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done?
How do you collaborate in a human-centred way to ship work you’re truly proud of?
These are just a few of the challenges a Senior Content Designer will work on as part of Wise’s global mission to build an open, fair, and human financial system. Right now we move £6 billion every month for over 12 million people. But we're only 2% done — because people without borders deserve money without borders.
What you’ll be doing:
Sitting in the Personal Onboarding Verification team, you’ll shape the future of how we verify customers globally.
You’ll play a central role in making sure customers can verify and start using Wise quickly and easily, while always making sure we’re meeting our regulatory standards.
You’ll invest time in deeply understanding our customers and their needs, along with regulatory requirements and verification standards in different regions. so that you can design and deliver experiences that make complex processes engaging and effortless.
You will:
Own content design for your team, developing and shaping messaging and experiences.
Work closely with your cross functional partners to build a single, seamless experience for customers.
Collaborate with regional teams, tooling teams, operations teams and compliance to ensure simplicity and coherence across journeys.
Collaborate with product design, product management and engineering partners to plan, prioritise and deliver work.
- You'll also be part of the Content Guild, and will regularly collaborate with the content community across Wise.
Here’s how you’ll contribute:
Get to know our customers, building empathy and a deep understanding of their needs
Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences
Influence teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad
Work with content designers from other squads to build a single, seamless experience for customers
This role will give you the opportunity to:
Deliver impact and ship work you’re proud of
Own content projects from end-to-end
Elevate content quality — defining what good looks like in the squad, then helping deliver it
Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money
About you:
You’re an accomplished Senior Content Designer with experience shipping world-class consumer products
You have experience working within a regulated environment
You enjoy systems thinking, and understanding how your work can scale globally
You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment
You’re highly empathetic, both to customers and the people you work with
Have a strong interest and foundational understanding of AI, including as part of your design process
Have an exceptional content craft and a desire for quality
Enjoy giving and receive constructive feedback
Heads up, this probably isn’t for you if:
Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands-on experience of content design or working in UX
We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in. And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Skills Required
- Senior-level content design experience shipping consumer products
- Hands-on content design or UX experience (not primarily marketing or copywriting)
- Experience working within a regulated environment (compliance, verification, or fintech regulation)
- Systems thinking and experience designing scalable content across regions
- Foundational understanding of AI and interest in using AI in the design process
- Excellent content craft, attention to quality, and strong writing for product UX
- Experience collaborating with cross-functional teams and influencing stakeholders
- Empathy and customer research experience to inform content decisions
What the Team is Saying
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Wise Compensation & Benefits Highlights
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Equity Value & Accessibility — Equity is granted to all employees via time‑based RSUs/stock awards, aligning staff with company performance. This broad accessibility makes ownership a core part of total rewards.
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Leave & Time Off Breadth — Policies include a global minimum of 33–36 paid days off and a paid six‑week sabbatical after four years with a cash stipend. The sabbatical is positioned as a standard milestone benefit in addition to annual leave.
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Parental & Family Support — Wise commits to a minimum of 18 weeks’ fully paid parental leave for birth or adoption across many offices. Eligibility rules and tenure may apply by location while maintaining a companywide minimum standard.
Wise Insights
What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
