Senior Consultant

About SailPoint:

SailPoint is the leader in identity security for cloud enterprises. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.

Built on a foundation of Artificial Intelligence and Machine Learning, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time — matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise.

 About the role:

As a Senior Consultant in the SailPoint (SAS) Success Acceleration Services, you will begin with comprehensive product training to master our SaaS, Hybrid, and Software solutions, leveraging your experience to gain deep knowledge quickly. You will handle delivering base connectivity projects, while continuing to learn more about various SailPoint Add Ons and project types. You will be responsible for guiding customers and partners in implementing solutions on small to medium sized projects with the guidance of a Solution Architect. You will also start working independently by providing recommendations on best practices.

Requirements:

• 5+ years of professional work experience as part of a technology company with at least 3 years of customer-facing experience 
• Strong experience in the Identity and Access Management (IAM) domain
• Experience setting up and installing software on both Windows and Linux platforms 
• Database Knowledge in one or more of the following: Oracle, Sybase, MSSQL, MySQL 
• Experience with enterprise directories such as Microsoft Active Directory and LDAP 
• Familiarity with networking principles: SSL/TLS/HTTPS, Certificate Management, Basic TCP/IP troubleshooting 
• The ability to balance and bridge technology and business needs which in turn helps in moving projects to completion
• Demonstrated ability to manage multiple initiatives simultaneously and to meet deadlines on the assigned project
• Self-driven and highly motivated work ethic 
• Excellent Communication Skills 
• Education: Bachelor’s degree in business, IT, or a related field

Preferred:

• Hands-on experience with SailPoint Identity Security Cloud or any other IAM tool is a plus.
• Familiarity with cloud technologies: AWS, Azure, GCP 
• Familiarity with any of the following web technologies: SPML/SOAP, Web and Application Servers, RESTFull APIs 
• Experience working with a project team that has deadlines and regular internal and customer meetings 
• Experience with quality assurance duties (usability testing, performance testing, automated testing, test scripts, test cases and test plans) 
• Security software or IT audit experience
• Experience reading and writing any of the following programming languages: Java, BeanShell/JavaScript/TypeScript, JSP/Servlets, Linux/Unix, SQL, PowerShell, Python, Ruby, C#, C++ is an add on
• Current Industry certification is a plus, including but not limited to MCSE, J2EE, CompTIA, CISSP, etc.
• SailPoint Certified Engineer is a plus and is expected within 12 months of hire (material shall be provided once hired)
• Languages (Spanish, German, French, Italian or any other) would be an advantage

What success looks like in the role

30 days:

• You will immerse yourself in understanding SailPoint’s offerings, organizational structure, and team dynamics.
• Have regular check-ins with your mentor, who will help you navigate the tools, processes and ongoing projects which are critical to your role.
• Gain a deep understanding of SailPoint’s Success Acceleration Services (SAS), organizational structure, and team dynamics.
• Familiarize yourself with ongoing engagements, tools, and methodologies used to deliver Base Connectivity projects.
• Shadow senior team members to understand best practices in customer engagement, issue resolution, and troubleshooting.
• Shadow an ongoing project throughout its lifecycle to understand all the stages.

90 days:

• Take ownership of delivering a Base Connectivity project with a Senior Consultant/Solution Architect’s guidance.
• Build relationships with internal stakeholders across Delivery Services, Customer Success and external stakeholders like customers and partners.
• Learn the Identity Security and Identity Management space
• Participate in demos, best practices training, and presentation skills training
• Discover various knowledge bases that would help you and your team in delivering projects/ completing technical tasks

6 months:

• By your 6-month mark, you will be working on Base Connectivity projects independently and will be able to provide recommendations and best practice advice by yourself to your customers or internal stakeholders.
• You will be exposed to several types of deliverables based on your technical expertise and  will have the opportunity to learn more on the job.

1 year:

• Lead large-scale, cross-functional customer engagements, ensuring seamless execution and customer satisfaction.
• You will be able to mentor Associate Consultants and Consultants, being an example of how to perform their jobs at the highest level.
• Act as an advisor for customers from the Success Accelerations Services team, ensuring alignment with Time-to-Value metrics and long-term customer goals as well as the project goals.

About SailPoint India and our Benefits:

Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoint's commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoint's values of Integrity, Innovation, Impact and Individuals. 
 
Our Pune team works under a hybrid model enjoying the office 3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong benefits: 

• Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint. 
• Company sponsored health-checkups for employees and discounted rates for dependents 
• Annual performance bonus 
• 24 Leaves every year in addition, 10 holidays 

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.  NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.