We create possibilities that move life and commerce forward
Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.
JOB SUMMARY –
Senior technical point of contact throughout the implementation of multiple supply chain solutions software packages. Provides senior level design for client specific enhancements proactively troubleshoots and resolves issues that arise during the implementation, and updates and maintains the project issues list, which includes prioritizing the issues. Works with customers to test and implement interfaces between MA products or external systems and works directly with the customer project team during configuration, testing, training, and implementation.
MINIMUM REQUIREMENTS –
- Bachelors or foreign equivalent degree in computer science, engineering, business or a related field.
- 2-3 years of experience working in a client or customer facing role within a supply chain or software organization
- Experience with database troubleshooting (SQL).
- 2-3 years of experience deploying software.
- Up to 50% travel required
Principal Duties and Responsibilities –
- Performs detailed design for client specific enhancements.
- Mentors other consultants.
- Proactively troubleshoots and resolves issues that arise during the implementation. Updates and maintains the project issues list, which includes prioritizing the issues.
- Works with customer to test and implement interfaces between MA products or external systems.
- Works directly with the customer project team (primarily onsite) during configuration, testing, training, and implementation. Leads parts of the CRP.
- Participates in project status meetings.
- Minimum of 50% travel required.
ADDITIONAL CHARACTERISTICS –
- Possesses and applies broad knowledge of principles, practices, and procedures of a particular product or platform to the completion of moderately complex assignments.
- Has basic knowledge of additional products or platforms.
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Committed to diversity and inclusion
At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
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What We Do
For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.
